Specialist of the IDP Protection Department / Protection Officer in Norwegian Refugee Council / NRC

About the organization:

The Norwegian Refugee Council (NRC) is an independent humanitarian organization that helps people who are forced to flee. We work in crisis situations in more than 31 countries, providing emergency and long-term relief to millions of people every year. We protect people who are forced to flee by defending their rights. NRC is an equal opportunity employer and strives for a diversity of personnel in terms of age, gender, ethnic origin, nationality and physical abilities.

We are inviting a Specialist of the IDP Protection Department in Kharkiv

Position Responsibilities:

General Responsibilities:

• Ensure compliance with policies, guidelines and standards NRC.
• Ensure compliance with the department's strategy, tools, manuals, instructions and standards.
• Be technically responsible for the implementation of program activities within the Eastern region of Ukraine.
• Track financial costs and maintain accurate project documentation in compliance with the principles of processing confidential data, for activities IDP protection program.
• Report as required by management, including timely reporting on programmatic and contextual issues.
• Provide technical support and professional development to IDP protection program staff.
• Evaluate, promote and document ideas for technical improvement and options for further development programs.
• Ensure that projects are targeted to beneficiaries most in need, conduct research and evaluation of new and better ways of assistance.
• Promote the rights of IDPs/returnees in accordance with the advocacy strategy.
• Provide monitoring, documentation and technical support for the implementation of project activities carried out executive partners, if necessary. 400">Provide individual protection assistance (including in-kind support, cash assistance, escort) to individuals who are at risk or at risk.
• Make safe referrals for assistance within the organization and to external specialist service providers, working with the Protection Coordinator.
• Wireto assess the needs and risks of individuals.
• Provide psychological first aid to persons who need it.
• Ensure regular collection, analysis and internal dissemination of information about the IDP protection program.
• Ensure proper protection of confidential information at the field level, develop and maintain databases, storage documents, etc. All data collection, information/data storage and all information sharing must be done in accordance with existing data protection protocols and privacy standards.
• Support field data collection to inform relevant internal and external protection assessments, risk analysis and needs assessments.
• Support the creation of a protective environment in shared living spaces through protection inclusion activities and training of relevant groups staff.
• Ensure consistent application of an age, gender and diversity (AGD) approach to IDP protection through community and participatory methods.
• Develop and maintain effective working relationships with relevant stakeholders, including partner agencies, community leaders/representatives and service providers.
• Represent the NRC at external meetings as assigned by the Protection Coordinator, including bilateral meetings with partners and local authorities.

General professional competencies for this position:

• Minimum 2 years of professional experience, preferably including experience in the humanitarian sector.
• Prior experience working with vulnerable populations.
• Documented results related to job duties.
• Good reporting skills with working knowledge of Microsoft Word, Excel and Outlook.
• Working knowledge of English, both written and spoken preferred.

Context/specific skills, knowledge, education and experience required:

• Experience in civilian self-defense activities and programming.
• Experience in community engagement and consultation processes.
• Experience in joint assessment.
• Prior training in risk reduction.
• Well-developed organizational and communication skills.
• Experience with information management (protection).
• Previous experience in defense or defense-related projects in the humanitarian sector or non-governmentalectory, or previous social work experience or training.
• Knowledge of safeguarding principles and best global safeguarding practices preferred. 
• Knowledge of national social support systems in Ukraine is desirable.
• In-depth knowledge and understanding of the local context, including the socio-cultural, political, security and humanitarian situation.
• Commitment to provide protection assistance in accordance with global and local best practices.
• Flexibility and creativity in solving risks and protection needs.

We offer:

• Official employment, contract until 31.12.2026 with the possibility of extension
• Work schedule from 9 to 17, Saturday/Sunday off
• Office in the city center
• Medical insurance

Resumes will be considered only in English until 20/02/2026

Please note that we only contact candidates shortlisted for interviews.

Reviews for the position are accepted exclusively through the link in the vacancy.