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Perform actions to process fixed line customer orders in the DMS, DMS2.0, CSRTB systems, in the SFA CRM system, Case Management, etc.; Prepare proposals for improving the operation of processes, changes in procedures, the operation of billing/CRM systems and other information systems; Participate in training and discussions of work proposals when implementing new systems or services. 
Specialist of the subscriber and service registration management department in Kyivstar/Kiyivstar
Posted more than 30 days ago
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Kyivstar/Kiyivstar
Without experience
Kyiv
Full-time work
This position is for a responsible and proactive person in the CRD Subscriber Registration and Services Management Department team, who helps our fixed line customers receive the best service every day. This role is for someone who can see details, respond to requests in a timely manner and work in a team. services;Perform actions to process fixed line customer orders in the DMS, DMS2.0, CSRTB systems, in the SFA CRM system, Case Management, etc.;Prepare proposals for improving the operation of
This position is for a responsible and proactive person in the CRD Subscriber Registration and Services Management Department team, who helps our fixed line customers receive the best service every day. This role is for someone who can see details, respond to requests in a timely manner and work in a team.
services;Who are we looking for?
- Higher degree (preferably in the field of telecommunications, management, economics or technical education);
- Work experience in the Company from 1 year with clients, preferably in the field of fixed communication;
- Awareness in the operation of systems: DMS, CSRTB, СaseManagement, SFA• Confident PC user (MS Office);
- Responsibility, organization, communication, ability to work in a team
Why Kyivstar:
- Barrier-free space - we respect your personality and help make work a pleasant part of life.
- Flexible work schedule, hybrid format jobs.
- Basic social benefits and even more.
- Opportunities for development and career management.
- Mental and emotional support programs for you and your family.
- Easy adaptation - we are there from the first call.
- Care and support of defenders: support programs for military personnel, veterans and their families "4.5.0. Finally at home."
- A responsible company that supports the country, society and the army.
Without experience
Kyiv
Full-time work