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Project Specialist (Remote) in lifecell
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lifecell
We are a telecommunications group led by lifecell.
We provide mobile and fixed communication, Internet, television and digital services for millions of users throughout Ukraine. In times of war, we take special care of communication in the country. We invest in the energy independence of the network so that base stations work for a long time even without electricity.
And lifecell is people. More than 4,000 specialists throughout Ukraine develop telecom every day. We also have the all-Ukrainian communication operator for business and home Datagroup and the company Global Bilgi, which provides outsourcing call center services and digital solutions. We have the stability of a large group of companies, the flexibility of modern business and the support of the international holding NJJ Capital, which helps each of us grow. (lifecell). 400"/>Making outgoing calls to lifecell subscribers for the purpose of selling the company's tariffs and services;
Helping subscribers choose additional services; 400"/>Working with the database and entering the necessary information.
Competent Ukrainian language.
Availability PC or laptop, headset and stable Internet.
Empathy, sociability.
Logical and mathematical skills thinking.
We draw your attention to the fact that for comfortable and stable work on the line, it is important to have a reliable Internet connection and backup power - a power bank, UPS or other means that will help you stay connected even in the event of outages.
We build a team in which everyone has equal opportunities for development and success. We support the principles of gender equality, inclusion and diversity, so we welcome candidates regardless of gender, age, origin or other characteristics.
We are especially glad to see among the candidates veterans - your experience will be an additional advantage.
Ключові компетенції:
Resistance to stress: we value the ability to maintain calm, poise and a professional tone in any situation.
Customer orientation: for us, the main thing is to put the customer in the center of attention, be polite and offer simple solutions.
Empathy: it is important for us to understand the condition and needs of the client, creating a trusting atmosphere.
Communication skills: we value clarity in statements, the ability to listen and maintain meaningful dialogue.
Attention and working with information: we note the ability to quickly find data, correctly fix the appeal and not lose details.
Digital literacy: confident work with a PC and the ability to quickly learn new programs is important to us.
Ми зможемо запропонувати:
We value our employees and create all conditions for comfortable and productive work. By joining our team, you get:
Employment according to the Law of Ukraine in the company "Global Bilgi".
Stability and professional opportunities: The possibility of professional development and career growth in a large and reliable telecom group.
Guaranteed and timely wages:Hourly wages and bonuses for achieving high results.
Training and mentoring: Before starting work, you undergo training for 7 working days (for successful training, you receive an additional bonus to your salary).
Remote work format: you independently choose a comfortable space for work.
Flexible work schedule with full-time or part-time (8-9 hours or 6-7 hours), morning, afternoon and evening shifts (the schedule alternates so that all shifts are worked evenly).
Mobile communication for employees: Corporate rates to always stay connected.
An inspiring team: Working with talented and motivated colleagues who support each other.
Social responsibility: Participation in volunteer initiatives, support of charitable projects, youth programs and environmental initiatives.
By working with us, you become part of a strong, modern and dynamic company that is already building the telecom of the future today.
