Specialist in processing customer requests in NovaPay

The financial company "NovaPay" (the NOVA group of companies) invites you to participate in the competition for the position of "Specialist in processing customer requests in telephone mode and chat" Requirements: higher education, partial higher education, work experience in the financial field is welcome, excellent business communication skills in the Ukrainian language, oral and written literacy language responsibility, discipline, initiative, the desire to communicate with clients and help in solving problem situations. The main tasks: providing consulting services to the existing clients of the company in telephone mode and chat, making outgoing calls to clients to inform them about the company's services, supporting and controlling the solution of client requests, registering appeals in the CRM system that come to of the customer service department We offer: work in an innovative company in the FinTech segment flexible work schedule (night shifts are possible) official employment health insurance the opportunity to work in a hybrid format or remotely providing the equipment necessary for work training with a trainer, mentoring and support of each new employee taking care of your mental and physical health (medical insurance, psychological consultations, corporate sports communities) training and development (English language classes, courses and trainings for professional growth) annual salary reviews according to one's own performance meeting with famous speakers in the Corporate Club the opportunity to show your talents (we value creative initiative and support it)