Solutions Architect (Cyber Security Project) in Sigma Software

Solutions Architect (Cyber ​​Security Project) abroad, remotely We are looking for an experienced Senior Software Engineer to join our Solutions Architect team. The candidate will play a critical role in ensuring seamless resolution of complex customer requests across product versions, including diverse technology stacks, infrastructure configurations, and customer integration. We work with a highly dynamic AdTech ecosystem to protect the world from harmful advertising. The solution is part of a portfolio that includes various software products. The company develops and implements technologies aimed at protecting organizations and users from cyber threats, such as bot attacks, data leaks, phishing, digital fraud, etc. This includes a whole range of measures and proposals, including identifying and preventing threats, responding to incidents, advising on security issues, etc. Being a member of our team means being open, friendly and friendly, ready to accept a challenge, take responsibility and never stop learning. We must be one step ahead of the attackers, which means being smarter, faster and able to go beyond the limits of what is possible. We care about the people we hire to help protect the Internet. As the central unit that manages product strategy and execution, we work closely with business, engineering, and research to coordinate all product development efforts. REQUIREMENTS 6+ years of previous experience as a Senior Full-Stack developer Experience in conducting thorough research and working with complex integrations Ability to troubleshoot complex technical issues and create effective solutions in a timely manner Comprehensive understanding of infrastructure specifics, including deployment architectures, network concepts, and technical environments Level of English language proficiency—Upper-intermediate+ /Advanced Proactive approach to problem solving and a strong desire to achieve results RESPONSIBILITIES Process and resolve complex and technically complex customer requests within the 3rd line of technical support Interact directly with end customers, other support services and engineering teams to gather necessary information and insights necessary for effective problem solving Develop scripts and internal tools to accelerate the identification of root causes and optimization of troubleshooting processes Automate work processes and implement monitoring mechanisms to optimize the work of the support service Take personal responsibility for solving problems, lead the process of finding solutions and direct others to achieve successful results Identify opportunities for improving existing processes Tackle the implementation of new initiatives Ensure continuous improvement through active implementation preventive measures to mitigate possible future consequences ____________________________________________________________________________________________ Weare seeking an experienced Senior Software Engineer tojoin our team asaSolutions Architect. The successful candidate will play a crucial role in ensuring the smooth resolution of intricate customer requests across multiple product versions, encompassing diverse technology stacks, infrastructure configurations, and customer integrations. Weare working with ahighly dynamic AdTech ecosystem with the goal ofprotecting the world from malvertising. The solution part ofaportfolio that includes avariety ofsoftware products. The company develops and implements technologies toprotect organizations and users from cyber threats such asbot attacks, data breaches, phishing, digital fraud, and more. This includes arange ofactivities and offerings such asThreat Detection and Prevention, Incident Response, Security Consulting, etc. Being our team member means being open-minded, friendly, supportive, ready toaccept the challenge, take responsibility, and never stop learning. Weneed tobeone step ahead ofattackers, which means being smarter, quicker, and looking beyond the surface. Weare passionate about the people wehire toprotect the internet. Asthe central unit driving product strategy and execution, wework closely with business, engineering and research tocoordinate all product efforts. REQUIREMENTS 6+years ofprior experience asaSenior Full-Stack Developer Proficiency inconducting thorough investigations and handling complex integrations Ability totroubleshoot intricate technical issues and create effective solutions inatimely manner Comprehensive understanding ofinfrastructure specifics, including deployment architectures, networking concepts, and cloud environments English— Upper-intermediate+/Advanced Proactive approach toproblem-solving and astrong commitment toachieving results RESPONSIBILITIES Process and resolve complex and technically challenging customer requests asa3rd line oftechnical support Engage directly with end customers, other support lines, and engineering teams togather essential information and insights required for effective case resolution Develop scripts and internal tools tospeed upthe identification ofroot causes and streamline troubleshooting processes Automate workflows and establish monitoring mechanisms tooptimize support operations Take ownership ofissue resolution, leading the charge indriving solutions and guiding others towards successful outcomes Identify opportunities for enhancing existing processes and lead the implementation ofnew initiatives Ensure continuous improvement byproactively implementing preventative measures tomitigate future occurrences