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Software support specialist in Mavrutenkov V., FOP
Posted more than 30 days ago
3 views
Mavrutenkov V., FOP
Without experience
Dnipro
Full-time work
Main requirementsExperience in the field of IT from 1 yearUnderstanding the principles of software, client-server systemsConfidence in using Windows and Office OSSkills in installing, configuring and updating programsAbility to read technical documentationTechnical skillsExperience with application accounting systemsBasic knowledge of databases (simple queries, data viewing)Remote user support skillsFunctional responsibilitiesReceive and process user requestsDiagnosing and solving technical prob
Main requirements
- Experience in the field of IT from 1 year
- Understanding the principles of software, client-server systems
- Confidence in using Windows and Office OS
- Skills in installing, configuring and updating programs
- Ability to read technical documentation
Technical skills
- Experience with application accounting systems
- Basic knowledge of databases (simple queries, data viewing)
- Remote user support skills
Functional responsibilities
- Receive and process user requests
- Diagnosing and solving technical problems
- Maintaining documentation
- Testing fixes and updates
- Consulting users about working with software
Soft skills (Importantand skills)
- Ability to clearly explain complex things in simple words
- Patience and customer orientation
- Analytical thinking
- Attention to details
- Ability work with several tasks simultaneously
- Responsibility and self-organization
Will be a plus
- Experience in supporting specific software (CRM, accounting programs)
Without experience
Dnipro
Full-time work