Social Media Specialist/ Community Manager (ment) in Match-Trade Technologies

What do we do?

We are an IT company from the fintech (financial technology) industry, creating technologies for Forex Brokers. We have created a technological environment, along with a transaction engine, on which we have built our own trading platform (Match-Trader) for companies providing financial services around the world. We have offices in Poland (Warsaw and Poznań), Cyprus (Limassol and Nicosia) and also in Dubai. We are looking for a person who will support the marketing team responsible for global communication in the role of

Social Media Specialist/ Community Manager (ment)

Place of work: Warsaw, full-time job

We are looking for a creative and experienced person for the position of Social Media Manager / Community Manager who:

• Has excellent communication skills and is great at b2b communication in social media and conducting dialogue with platform users (b2c);
• Knows the latest trends and tools in the field of social media and can use them effectively to build a community around the brand;
• Demonstrates creativity and ingenuity in creating engaging marketing content, taking into account sales goals;
• Has an analytical approach to measuring and optimizing the effectiveness of social media activities.

If you have these qualities and want to join our dynamic team, apply today!

Our expectations for Candidates:

• Minimum 5 years of experience in a similar position;
• Willingness to understand the issues of the market/product/service - necessary to independently create communication;
• Experience in working with brand communication in social media (Telegram, Twitter, Facebook, YouTube, Discord, Instagram);
• Very good work organization, independence in carrying out assigned tasks and ability to work in a team;
• Communication skills;
• Knowledge of current trends in social media;
• Good knowledge of English, min. C1;
• Good work organization, planning skills and punctuality;
• Flexibility in action, readiness to introduce changes (we work in a dynamically developing environment);
• Focus on searching for new solutions;
• Commitment to the challenges presented to you and your own initiative;
• Independence in making decisions and the ability to set priorities,
• Sensitivity and freedom in creating engaging content on social media;
• Proactive approach to tasks, as well as motivation in professional development and expanding knowledge in the field of social media;
• Experience working with social media management tools that enable effective scheduling and automation of posts.

This position should have in-depth knowledge of the latest social media trends, analytical tools, and online community engagement strategies. 

Mile welcome:

• Experience in the fintech industry is welcome;
• Experience in running advertising campaigns on social media;
• Experience working with social media management tools;
• Support for tools such as: Canva, CapCut - graphics and video creation programs;
• Experience in preparing texts for LinkedIn and Google Ads ads;
• Support for tools such as: Jira, Figma, Slack.

The tasks of the person in this position will include:

• Content management and communication in social media channels (LinkedIn, Facebook, Telegram, Platform X, Discord);
• Planning publication schedules and its implementation;
• Moderation of published content;
• Building relationships with community members through regular interaction and responding to questions/comments;
• Monitoring and analyzing the results of social media activities and adapting strategies based on these results;
• Using analytical tools (e.g. Facebook Insights, Twitter Analytics) to track key performance indicators (KPIs) and measure campaign results;
• Interpreting data and creating reports presenting the results of social media activities;
• Content optimization based on data analysis to increase engagement and achieve business goals;
• Identifying new trends and opportunities in social media and recommending innovative solutions;
• Manage crisis situations and respond to negative feedback in a professional and diplomatic manner.

Why is it worth working with us? 

• We offer 30 days of paid break from providing services per year to people working with us on a B2B contract, and in the case of people working on a mandate contract - 24 days (in on an annual basis);
• We work in a modern office in the center of Warsaw, conveniently accessible by public transport. Each team has its own room, we do not work in open spaces;
• We ensure full implementation of the technologies and systems used;
• We work stationary due to the dynamics of changes in the industry and the need to react quickly, which is why we support the relocation to Warsaw of candidates from all over Poland;
• We offer our employees the opportunity to spend their free time actively thanks to the Multisport card;
• Although we are not a corporation and our atmosphere is informal, the key to our strong position on the market is the highly professional attitude and commitment of our teams;
• We ensure full implementation of the technologies and systems used;
• We invest in professional development. We have a training budget that every employee can use after the trial period. In addition, we create space for participating in trade fairs/industry events;
• All employees, regardless of seniority and form of employment, have access to the Lux Med private medical care package, which is fully paid for by the company;
• EachEvery year we organize a weekend integration trip, which is full of various attractions so that everyone can have fun and relax;
• We have "Pizza Fridays" and we often organize team-building events;
• We don't have a dress code;
• We are open to the ideas and initiatives of our employees, such as: charity campaigns, benefits, etc.;
• We care about health, that's why we have fruit in the company from Monday to Friday;
• We like sports, that's why we gathered a football team and play in the Elite League ().

Are you interested in our offer? Send us your CV and portfolio - we will be happy to meet you!

What does the recruitment process look like?

1. Send us your CV and portfolio: We will also be happy to read a few words about why you feel it will be a good match.
2. We will have a short, approximately 15-minute introductory telephone conversation.
3. Selected people will meet with the Deputy Head of Marketing, with whom they will cooperate directly.
4. Optional meeting with the Head of Marketing.
5. Employment decision and offer or feedback.