Service support specialist in OKKO

We are WORKING so that millions of Ukrainians can confidently move forward. That's why your work is really important here. Join the OKKO team, let's form a reliable rear of our country together!

Join the OKKO team!

We are looking for a Service Specialist of support!

Join, because we:

• officially and quicklyhire from day one;
• we do not delaysalary;
• we pay vacation (24 days a year) and sick leave;
• we provide free health insurance for every employee (purchase of medicines, laboratory tests, medical examinations, outpatient care, etc.);
• we support and help each other, because OKKO is a big and friendly team.
• OKKO is a Ukrainian business that is determined to be critically important for the functioning of the economy and ensuring the livelihood of the population of Ukraine. Our conscripted employees are subject to reservation according to the conditions defined by the law

What should be done?

• registration and processing of requests from service stations and office users;
• installation, configuration and support of workstation software;
• administration of network and domain user accounts, support of desktop applications;
• diagnosis and elimination of technical malfunctions, determination of the root causes of problems and decision-making on their elimination;
• support of user requests until they are closed or transfer of requests to a second support line in cases that require in-depth analysis;
• interaction with other IT units;
• updating the corporate knowledge base in accordance with changes in software and company policies;
• installation, configuration and maintenance of workstation equipment and peripheral devices (checking, repair, replacement);

What do we expect?

• experience with ServiceDesk systems;
• knowledge and practical experience with MS Windows 10,11, MS Office, Azure;
• basic administration of MS Window servers;
• basic administration of Linux-type systems;
• configuring workstation hardware;
• configuring peripherals;
• knowledge of PowerShell and Windows GPO policies;

Ready to get started right now? Send your resume!

We are waiting in the team!