Service support specialist. in Farmak

JSC "Farmak" has been providing millions of people around the world with high-quality and safe medicines for almost a century, has the largest production capacity among all pharmaceutical manufacturers of Ukraine, the most modern equipment, and has been the sales leader in Ukraine for more than 10 years. We are shaping a new reality of caring for people's health and constantly investing in the future. We always work according to the principles of partnership, openness and transparency of doing business.

You can use the opportunity and send your resume to the position

Service Support Specialist.

We expect from you:

• Higher education. li>
• Experience in the profession from the 1st year.
• Knowledge of the technical features of PC components, peripherals, laptops.
• Knowledge of diagnostic methods for office computer equipment, peripherals.< /li>
• Knowledge of operating systems (setup, configuration, recovery) at the level of a technical support specialist.
• Understanding the specifics of the work HelpDesk \ ServiceDesk
• Understanding the organization of Domain networks (Win Server, etc.)
• Knowledge of DHCP services, AD, DNS, GPO at the level of technical support specialist
• Knowledge of Russian, Ukrainian, English (Pre-Intermediate ).
• Excellent communication skills (written, oral)
• Organization, responsibility, ability to plan one's activities
• Attention to details, accuracy
• Analytical skills

Your main tasks will be:

• Register all requests in the service IT user support system (ServiceDesk) related to office computer, telephone and network equipment, peripherals and company software.
• Carry out the initial processing of all applications in the service IT support system.
• As necessary, dispatch applications to the relevant departments .
• Provide technical support and advice to users with office equipment and software.
• Install office software.

You can get from us:

• Full socialand a package that includes a competitive and official salary, various bonuses and interesting personal motivational programs.
• Full medical insurance at the expense of the company.
• Colorful corporate culture that motivates to new achievements.
• A rich sports life and interesting leisure time.
• Learning and development opportunities at the expense of the company.
• A large corporate library with professional and fiction literature.
• Convenient location of the company in Podil near T. Shevchenko metro station.
• Working schedule 1/3 08:00-08:00.
• li>