Service Network Coordinator in Samsung Electronics

Samsung is looking for Service Network Coordinator in Kyiv.He/she is responsible for General SVC Network Management Process and Dealers Communication.Requirements:English B2 is a mustExperience: project implementations related job, General Administration, people communicational experience, analytic skills and reporting skills, evaluation systems development, KPI monitoring, people management, work in collaboration with other teamsGood knowledge of SAP, MS Office (Excel, Power Point)Responsibilities:General Management- SVC Network operation analysis (SVC volume, partners capacity, svc coverage by product group etc)- SVC related programs implementation (incentive schemes developement, customer care projects implementation) and coordination of partners- Network Extension / Finding new partners / Optimization Process SVC Financial health monitoring and control- Partner’s AR and credit line usage control, credit lines calculation- P&L analyses of exclusive partnersSVC related communication with dealers- Dealer volume regular analysis (distribution by SVC Center, KPI results, related programs implementation)- Regular (quarterly) meetings with main dealers about svc process status and improvement proposals-Informative support and promotion about Samsung service benefits to dealers- Education of shop staff about Samsung service process and benefits- Shop coordination (repair status, return policy, support with customer claims etc)WE OFFER:Official employmentCompetitive & transparent remunerationGreat development opportunities: corporate and external trainings; global company networking for professional and personal growthCompany benefits package: health and life insurance; corporate doctor company support for sports and recovery; employee personal support (marriage, child birth etc.)Discounts to acquire company productsInterested? Send us your CV!Our HR Team will consider your application and if you meet the position requirements, will contact you for further steps.