Service development manager in NovaPay

In connection with the expansion of the staff, the financial company "NovaPay" LLC (NOVA Group) announces a competition for the position of "Manager of service development" Requirements: work experience of 2 years in a similar position, experience of successful implementation of projects with service of UO and FOP, remote service channels and cash operations, knowledge of the market of payment services for FOP and FOP, including the remote service market, best practices and experience, know the rules for forming business requirements and technical tasks. Main tasks: preparation, implementation and support of the development plan for FOP and FOP service processes in the company, evaluation of their effectiveness and development of measures to achieve set goals communication with teams of business analysis, development, marketing, customer experience at all stages of design, implementation and support of implementation or process changes conducting performance evaluation of implemented projects and analysis of compliance of processes with client and company values ​​development and implementation of internal normative documents (standards products, instructions, technological maps, etc.) for clients - legal entities and private sector enterprises We offer: work in an innovative company in the FinTech segment official employment convenient work schedule from 9:00 a.m. to 6:00 p.m., on Fridays until 4:45 p.m. hybrid nature of work health insurance mentoring program and support for each new employee meetings with by well-known speakers in the Corporate Club, a corporate culture that motivates, energizes with positivity and gives confidence in the next day