Service consultant at a car service in Pro HR Services

Autoservice invites an energetic and professional Service Consultant/Receptionist to join its team.You will be the first point of contact for our customers, providing them with high-quality service and helping to solve their car service needs. Responsibilities: Meet customers in a friendly and professional manner, collect the necessary information from them about service needs and problems with the car. Provide reasonable recommendations for vehicle maintenance, including technical repairs, routine maintenance, parts and accessories. Coordinate terms and scope of work with clients, explain procedures, costs and deadlines. Ensure constant communication with customers during car maintenance, provide them with information about the status of work and any changes. Resolve questions and deal with customer complaints, providing them with high quality service and satisfaction. Maintaining documentation and following the company's internal procedures. Requirements: Experience in car maintenance or customer service would be an advantage. Excellent communication and interpersonal skills. Ability to work effectively in a team. Software proficiency: MS Office, in particular Excel, Word, CRM, 1 C Our offer: Competitive salary level Professional and career development Formal employment Working hours: Mon-Fri from 09:00 to 18:00, every third Saturday from 09 :00 to 18:00 If you have a desire to work in a company that offers development and stability, please contact. Additional information: 096 36 888 46Show phone (telegram)