Senior Workforce Management Specialist in SPD Technology

At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.

SPD Technology is looking for a Senior Workforce Management Specialist, part of People Team, under HR Ops function.

Team 

VP of People, Delivery Manager, HR Ops

Schedule

Flexible

About the role

Resource Management function serves as the primary responsible person for talent capacity management, ensuring quality and just-in-time talent availability. Supports Delivery in talent pool retention, cost-effective management of talent pool, manage potential staffing opportunities. 

As a qualified expert You will

• Forecast and control accurate assignment of billed people within the projects in accordance with their skill sets, previous experience, and availability; 
• Ensuring alignment between planned and actual workloads, and maintaining the accuracy of resource plans.
• Monitoring and managing talents workload, utilization, and overtime hours. Mitigate and address discrepancies if any happens. 
• Act as HR People Partner for Bench/Talent Pool and as HR Business Partner for Delivery Management, as well as for BU Head in regard to workforce management processes. 
• Managing bench resources ensuring financial discipline while optimizing resource allocation. Proactively manage bench costs by ensuring that resources are allocated to projects as efficiently to the possible extend across the company. 
• Overseeing ramp downs on projects – making sure all employees stay in the company and are moved to another billable project in a timely manner;
• Prepare & present weekly/monthly analytics on WfM stream with key KPIs (e.g. weekly utilization report, etc.).
• Creation of policies, procedures, and processes that regulate internal workforce management according to the business strategy
• Managing resource conflicts to get a win-win resolution; 
• Knowing all the current and upcoming projects run in an organization and business development activities and being able to plan to resource accordingly;

We’re looking for you if you have

• Ability to work independently, self-managed and autonomous within defined KPis
• Strong skill in stakeholder management
• Strong business acumen, knowing project specific/variabilities in IT industry is a significant plus
• Strong analytical skills, ability to collect, organize, analyze data on mature business level; Proven ability to identify the root causes of issues by analyzing patterns and trends with its further presentation to the company executive team. 
• Excellent verbal communication & negotiable skills. 
• Good presentation skills
• The ability to develop creative and breakthrough solutions. 
• Strong interpersonal skills 

What’s in it for You

Reveal great tech solutions

Join the team of individuals who care about what they do and how they do it and are accountable for the result and high performance. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions.

Experience an agile and flexible working environment

Work fully remote or from our office hubs or in a hybrid work model. Enjoy 20 business days of paid vacation, unlimited sick leave, 4 days of emergency leave. 

Feel cared about

Prioritize your well-being with a medical insurance yearly budget / financial reimbursement of expenses on medical services outside Ukraine. Get compensation for sports, equipment, massage, and rehabilitation, along with access to our well-being program, corporate loan, and tax and legal support

Embrace the opportunity for personal and professional growth

Take advantage of individual learning and certification budget, career paths and personal development plans, company-wide tech and cultural events, educational leave, language courses, access to our corporate library, and more.

Interview steps

• Pre-screen with the recruiter
• Technical interview
• Interview with the VP of People
• Interview with the Delivery Managers

Embrace the opportunity to innovate with us!