Senior support engineer in EVA.tech

Congratulations! The search for a specialist is open for the position of a leading technical support specialist. Requirements: 2 years of work experience in a technical support service >500 users, the ability to work in a team and understanding of setting priorities in relation to tasks, high computer literacy; experience working with Windows and Linux operating systems; knowledge of network technology; basic knowledge of programming in writing and applying scripts, communication, stress resistance, knowledge of network technology. Responsibilities: Consultation and technical support of users Reception, distribution and control of requests by technical support employees in the application system, as well as calls, mail and direct requests from users. Interaction with other departments when transferring requests, according to the areas of responsibility. The process of accepting equipment from product suppliers and movement between the warehouse and departments. Interaction with questions of the SCS and installation of equipment. Support and writing of instructions for users and employees. Work with statistics of employees. Block repair of PCs, maintenance of computer and office equipment. Installation and configuration of the OS of the Windows family. Installation and configuration of additional software. Installation and configuration of peripheral equipment. , comfortable office (free gym, yoga), recreation room, five-day work schedule, 09:00—18:00, paid vacation of 24 calendar days, opportunity to grow in a large company.