Senior specialist in information management (Senior IM Officer) in Handicap international

Senior IM Officer

COUNTRY:  Ukraine 

REPORTS TO:   Country MEAL Manager 

LOCATION:  Dnipro or Kyiv (both possible duty stations)

 CVs in English only will be considered

GENERAL PURPOSE OF THE ROLE 

Reporting to the Country MEAL Manager, the Senior IM Officer is responsible for coordinating of IM team within the Ukraine program, ensuring the consistent approach to data management; supervises IM tools implementation to establish smooth projects operation in line with HI standards and donor requirements.

 RESPONSIBILITIES  

1. Strategy and Steering as Information Management Team Leader

• In close collaboration with the Country MEAL Manager, Senior MEAL Officer, the Area MEAL Manager, and the projects managers, develop and implement an IM strategy for the East area that is in line with the overall Program strategy.
• Contribute to defining MEAL and IM action plan, ensure IM deliverables to be completed according to milestone dates.
• Oversee, coordinate, and prioritize the daily activities of IM Officers accross the Ukraine program’s MEAL department.

 2. Support programming and project implementation:

• Ensure implementation of an integrated data management system, appropriate to the intervention context and in compliance with HI standards and policies.
• Play a lead role in maintenance and enhancement of the IM tools currently in place and coordinate the development and roll-out of new ones in collaboration with the IM/MEAL team and the wider technical and operational units of the Ukraine program.
• Ensure technical standardization throughout the program, including data comparability, standard ID generation, etc. 
• Enable data collection digitalization, primarily through Mobile Data Collection (SurveyCTO).
• Promote automatization of IM processes, where feasible.

3. Provide technical expertise to program teams in designing and implementing data management tools.

• Serve as a focal point for IM-related issues for HI teams, liaise with other departments to ensure smooth information flow.
• In close collaboration with the Senior MEAL Officer, and the projects managers, contribute to the compilation of needs for data collection and analyses and ensure tailoring of IM tools in line with the needs.
• Design and revise SOPs for IM tools application and other related documents.

4. Monitor data quality, conduct data analysis and sharing.

• Conduct regular monitoring and cross-checking of entered data, provide solutions, and timely troubleshoot technical issues, as well as keep the relevant project(s) focal point(s) up to date.
• Oversee data cleaning and verification activities and ensure regular updates on data quality.
• Ensure high quality and timely provision of Survey CTO forms.
• Collect and analyze data to identify trends or patterns.
• Provide insights through graphs, charts, tables, dashboards, and reports using data visualization methods, especially Power BI, to enable data-driven planning, decision-making, presentation, and reporting.

5. Ensure the proper centralized storage and accessibility of program data.

• Oversee the proper maintenance of SharePoint channels and compliance of shared folders structure with the required standards.
• Ensure systematized storage of Survey CTO forms.
• Manage access controls and conduct periodic audits of permissions and routing chains ensuring only designated personnel have access to internal operational information.
• Define a standard back-up procedure and ensure regular data retention.
• Define a standard archiving system and manage archival processing activities.

6. Facilitate capacity building and knowledge promotion for HI staff and partners.

• Identify knowledge gaps in relation to all aspects of data management.
• Manage and coordinate capacity building activities, including presentation, learning material and user manuals design, and delivery of training on IM mechanisms and procedures to teams.
• Provide ongoing counseling to personnel on IM-related topics.

7. Contribute to learning and the continuous improvement of HI’s interventions.

• Design and implement processes and methods for collecting, analyzing, modelling and ownership of the knowledge produced, in accordance with the frameworks defined by the Country MEAL Manager and/or the Senior MEAL Officer with contributions from relevant area-based teams. 
• Contribute to the analyses of the information collected and the knowledge produced to strengthen collective learning.
• Ensure the sharing of knowledge produced internally on the program and more broadly at organization level by using HI Library.

 8. Contribute to the external representation and promotion of HI’s MEAL/IM expertise.

• Represent HI’s MEAL and IM expertise in all relevant networks and/or working groups in the East area of intervention.
• Proactively gather information from relevant resources, cluster partners, UN agencies and other organizations which may be of use to HI for informed decisions.

9. Conduct visits of HI field activities within areas of intervention in Ukraine.

10. Emergency preparedness and response 

• Contribute to the program’s emergency preparedness actions and, in an emergency, adapt his/ her working methods to contribute to an effective humanitarian approach by HI.

Education: Bachelor’s/Master’s degree in Information Technology, Information Systems, Computer Engineering, Social Sciences or a related field.

Experience and technical competencies:

• Minimum one year of experience in Information Management and/or Monitoring & Evaluation in humanitarian or emergency response programs.
• Proven organizational and inter-personal skills, and ability to work in a multi-cultural team environment.
• Information management strategy, data structuring and data quality.
• 
  
• Advanced Microsoft Office skills, particularly in Excel.
• Strong technical skills in rational database development, and data analysis (qualitative and quantitative).
• Working experience in data visualization using Power BI.
• Good command of cloud-based technologies, especially SharePoint, and data collection tools, such as Survey CTO.
• Professional proficiency in English (essential).
• Professional proficiency in Ukrainian and/or Russian.
• VBA scripting experience and familiarity with GIS and/or SQL is an advantage

Personal qualities: 

• Real motivation to work in the humanitarian sector.
• Strong attention to details.
• Leadership and teamwork.
• Autonomy and continuous learning.
• Multi-tasking.
• Being practical, dynamic and solution oriented.
• Upholding and promoting the highest standards of ethical and professional conduct in relation to HI’s values and Code of Conduct, including institutional policies on "Child Protection", "Anti-fraud, Bribery and Corruption", "Disability, Gender and Age" and "Protection of Beneficiaries from Sexual Exploitation, Abuse and Harassment”.

WORKING CONDITIONS:

Contract: Employment contract (according to Ukrainian legislation) Fixed-Term

Type of employment: Full-time

Benefits Package:

• 30 calendar days for annual leaves 
• 12 days of internal wellbeing paid leaves annually (pro-rata)
• Medical Insurance for HI staff and one dependent (tax paid by HI)
• Individual counselling sessions for HI staff
• Relocation package might be granted for the managerial positions and key positions if needed 
• Relevant supportive measures for person with disabilities (if needed)

By submitting the CV application, the applicant gives his/her consent to the processing of his/her personal data (in accordance with the legislation of Ukraine).

EQUAL OPPORTUNITY

HI is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics. 

All interested candidates irrespective of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics are encouraged to apply for the vacancy.

If you have a disability and require any special arrangements to assist you during the interview, please inform us with the necessary details.

Handicap International has clear institutional policies on "Child Protection", "Anti-fraud, Bribery and Corruption", "Disability, Gender and Age" and "Protection of Beneficiaries from Sexual Exploitation, Abuse and Harassment”. It is therefore mandatory for all staff to commit themselves to respect, uphold and promote these policies, and to sign the HI Code and Conduct. 

Старший фахівець з інформаційного менеджменту   

КРАЇНА:  Україна 

ПІДЗВІТНІСТЬ:  Керівник з моніторингу, оцінки, обліку та навчання в країні.

РОЗТАШУВАННЯ:   Дніпро або Київ (обидва місця роботи можливі)  

 Будуть розглянуті резюме, надіслані виключно англійською мовою.

ЗАГАЛЬНІ ОБОВ’ЯЗКИ 

Підпорядковуючись Керівнику з моніторингу, оцінки, обліку та навчання в країні, старший фахівець з інформаційного менеджменту (IM) відповідає за координацію роботи IM команди в рамках Програми в Україні,providing a consistent approach to data management; oversees the implementation of IM tools to ensure smooth operation of projects in accordance with HI standards and donor requirements.

 TASK   

• Work closely with the Country MEAL Lead, Senior MEAL Specialist, Regional MEAL Lead, and Project Managers to develop and implement the IM strategy in the Eastern region, which corresponds to the general strategy of the Program. 
• Participate in the definition of the MEAL and IM action plan, ensure the execution of IM tasks according to the defined deadlines. 
• Supervise, coordinate and prioritize the daily activities of IM specialists in the MEAL department.  

2. Support the implementation of programs and projects:  

• Ensure implementation of an integrated data management system appropriate to the context of the intervention and compliant with NI standards and policies. 
• Play a leading role in maintaining and improving existing IM tools, as well as coordinate the development and implementation of new tools in collaboration with the IM/MEAL team and the broader technical and operational divisions of the program in Ukraine.
• Ensure technical standardization across the program, including comparability of data, creation of standard identifiers, etc. 
• Ensure digitization of data collection, primarily through mobile data collection (SurveyCTO).
• Promote automation of data exchange processes where possible.

3. Provide technical expertise to program teams in the development and implementation of data management tools.

• Act as coordinator of information management issues for HI teams, liaise with other departments to ensure a smooth flow of information.
• In close collaboration with the Senior Data Management Officer and project managers, contribute to the identification of data collection and analysis needs and ensure the adaptation of data management tools to meet those needs.
• li>
• Develop and review SOPs for the application of IM tools and other related documents.

4. Monitor the quality of data, conduct data analysis and data exchange.

• Conduct regular monitoring and cross-checking of entered data, provide solutions and timely eliminate technical problems, as well as inform the relevant project coordinators ( iv) about up-to-date information.
• Supervise data cleaning and verification and ensure regular data quality updates.
• Ensure high quality and timely submission of Survey CTO forms.
• Collect and analyzedata to identify trends or patterns.
• Provide information through graphs, charts, tables, dashboards and reports using data visualization techniques, especially Power BI, to enable planning, decision making, presentations and reporting based data.

5. Ensuring proper centralized storage and availability of program data.

• Control proper maintenance of SharePoint channels and compliance of shared folder structure with required standards.
• Ensure systematic storage of CTO Survey forms.
• Manage access controls and conduct periodic audits of permissions and routing chains, ensuring that only designated personnel have access to internal operational information.
• Define a standard backup procedure and ensure regular data retention.
• Define a standard archiving system and manage archive processing activities.

6. Contribute to capacity building and knowledge dissemination among HI staff and partners.

• Identify knowledge gaps in all aspects of data management.
• Manage and coordinate capacity building activities , including the preparation of presentations, training materials and user manuals, as well as conducting training on IM mechanisms and procedures for teams.
• Provide ongoing consultation to staff on issues related to information management.
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   7. Contribute to learning and continuous improvement of HI interventions.

  • Develop and implement processes and methods for the collection, analysis, modeling and ownership of learning in accordance with the framework defined by the MEAL Country Manager and/or Sr. by a MEAL specialist, with the participation of the relevant territorial teams. 
  • Contribute to the analysis of collected information and knowledge gained in order to strengthen collective learning.
  • Ensure the sharing of knowledge gained within the framework of the program and more broadly at the organizational level using the HI library.
  >

  8. Contribute to the external representation and promotion of HI's MEAL/IM expertise and knowledge.

  • Represent the NI organization's MEAL/IM expertise and knowledge to all relevant networks and/or working groups in the Eastern region of intervention.
  • Proactively gather information from relevant resources, cluster partners, UN agencies and other organizations that may be useful for making informed decisions.
  < p style="font-weight: normal; font-style: normal">9. Attend HI events on the ground in intervention zones in Ukraine.

   < strong>Emergency preparedness and response. Contribute to the program's emergency preparedness activities and, in the event of an emergency, adapt your work methods to facilitatean effective humanitarian approach on the part of HI.

  REQUIREMENTS FOR CANDIDATES

  Experience and skills required:

  • Professional proficiency in English: reading, writing, speaking and listening skills. 
  • Advanced Microsoft Office skills, including Excel. 

  Education: Bachelor's/Master's degree in information technology, computer engineering, social sciences or related fields.< br/>

  Desired experience and skills:

  • Minimum of one year experience in IM or monitoring and evaluation in humanitarian or emergency response programs. 
  • Proven organizational and interpersonal skills, ability to work in a multicultural team environment. 
  • Information management strategy, data structuring and quality.
  • Strong technical skills in rational database development and data analysis (qualitative and quantitative).
  • Experience in visualization data using Power BI.
  • Good command of cloud technologies, especially SharePoint, and data collection tools such as Survey CTO.
  • Professional command of Ukrainian and/or Russian languages.
  • Experience writing VBA scripts, knowledge of GIS and/or SQL is an advantage.

  Personal qualities:

  • Genuine motivation to work in the humanitarian sector.
  • Meticulous attention to detail.
  • Leadership and teamwork.
  • 
    
  • Autonomy and continuous learning. 
  • Ability to work in multitasking mode. 
  • Practicality, dynamism and result-oriented. 
  • Upholding and promoting the highest standards of ethical and professional conduct in accordance with HI's values ​​and Code of Conduct, including institutional policies on "Protecting Children", "Anti-Fraud, Bribery and Corruption", " Disability, Gender and Age" and "Protection of beneficiaries from sexual exploitation, abuse and harassment".

  OPPORTUNITY

  HI is an equal opportunity employer. We value diversity and strive to create an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, gender, disability, religion, ethnic origin, skin color, race, marital status, or other protected characteristics.

  < strong>To all interested candidates, noregardless of age, gender, disability, religion, ethnic origin, skin color, race, marital status or other characteristics, we encourage you to apply for the position.

  If you have a disability and require any special assistance during the interview, please let us know the necessary details.

  Handicap International has transparent institutional policies on Child Protection, Anti-Fraud, Bribery and Corruption, Disability, Gender and Age, and Protecting Beneficiaries from Sexual Exploitation, Abuse and Harassment. They are mandatory for all employees who are required to respect, uphold and promote these policies and sign the HI Code of Conduct.

  By submitting a resume, the applicant consents to the processing of his personal data (in accordance with the legislation of Ukraine).