Senior IT infrastructure and user support specialist in CUM Kiyiv

JOB DUTIES

• Provide technical and software support of IT systems;
• Receive and process requests from users by phone and in the system Service Desk;
• Maintenance of user workplaces, cash register area, accompanying peripheral and trade equipment;
• Provision of methodical and technical and consulting assistance to employees of the Center;
• Identification errors of users, software, work on their elimination;
• Support of server, switching and telephone equipment;
• Keeping records of equipment, software;
• Backup of data ;
• Implementation of antivirus protection of workstations.

REQUIREMENTS

• Microsoft technologies (Windows 7-11 , Windows Server 2012-2022, AD, GPO, File server, Office365, SQL)
• DB (MSSQL, MySQL)
• Service Desk
• Monitoring systems ( Zabbix, etc.)
• Virtualization technologies (VMware, Hyper-V)
• Unix systems (iOS, Android, Linux)
• Automation tools (Bash, PowerShell , CMD)
• Network equipment, technologies and services (wifi, telephony, OSI model)