Senior Customer Success Specialist ( e-commerce) @ PromoTraffic in PromoTraffic

See what values ​​matter to us in our everyday work. See how our knowledge and experience will help you achieve your goals. Join #PROteam We are a digital agency with over 11 years of experience. Our team of nearly 80 people is made up of the best experts in the industry who change the face of online marketing every day thanks to their knowledge, skills and modern technology. We have one goal to provide the highest quality digital marketing services and develop the competences of our teams. Together we create PRO-class Digital Marketing. We are looking for… Senior Customer Success Specialist to join our team. Join us and be responsible for the strategy for our clients. What can we offer you? Professional tools: Access to the necessary equipment at your exclusive disposal. Clear career path: Possibility of development in a selected area, taking into account your natural predispositions. Training and events: Development through training, conferences and participation in other industry events. Benefits: A rich package of benefits, including medical care, multisport card, financing of industry training, as well as occasional bonuses. Hybrid work: Work in a 3/2 hybrid system in a modern office in the center of Krakow, with access to free parking. Impact on the service: High independence and the ability to shape marketing strategies for large clients. Work with famous brands: Cooperation with well-known brands and access to valuable people from the business world. Apply to us if you have at least 3 years of experience in the e-commerce sector. (Agency or in-house work). You have experience in running e-commerce projects with revenues exceeding PLN 1 million per month. You managed media budgets exceeding PLN 200,000 per month. You have knowledge of the latest marketing trends, especially in digital marketing (SEO, SEM, RTB, Analytics, Marketing Automation, Content Marketing). You can analyze data, draw conclusions, effectively present results - you know and can use Google Analytics. You are able to build long-term relationships with clients. You have experience in creating and executing a marketing strategy supported by use cases. You communicate freely in English. You have basic knowledge of the following tools: Social Insider/ Napoleon Cat/ Influtool, Senuto, Keyword Planner, Social Ads, Google Ads. See what values ​​matter to us in our everyday work. See how our knowledge and experience will help you achieve your goals. Join #PROteam We are a digital agency with over 11 years of experience. Our team of nearly 80 people is made up of the best experts in the industry who change the face of online marketing every day thanks to their knowledge, skills and modern technology. We have one goal to provide the highest quality digital marketing services and develop the competences of our teams. Together we create PRO-class Digital Marketing. We are looking for… Senior Customer Success Specialist to join our team. Join us and be responsible for the strategy for our clients. What can we offer you?come on? Professional tools: Access to the necessary equipment at your exclusive disposal. Clear career path: Possibility of development in a selected area, taking into account your natural predispositions. Training and events: Development through training, conferences and participation in other industry events. Benefits: A rich package of benefits, including medical care, multisport card, financing of industry training, as well as occasional bonuses. Hybrid work: Work in a 3/2 hybrid system in a modern office in the center of Krakow, with access to free parking. Impact on the service: High independence and the ability to shape marketing strategies for large clients. Work with famous brands: Cooperation with well-known brands and access to valuable people from the business world. ,[Strategy creation: Developing and implementing digital strategies for our clients, instead of routine work., Project service: Comprehensive service and development of the largest projects., Analysis and monitoring: Creating analyzes regarding the situation in the industry, operational efficiency, profitability, and other key indicators ., Use of tools: Working with advanced tools such as SuperMetrics, Senuto, Ahrefs, SocialInsider, NapoleonCat., Project management: Setting goals in line with the business direction of our Partners., Development, training, events: Constant development by working with various businesses and participation in industry events organized by the CS department and other sources., Meetings and relations with clients: Maintaining good relationships with clients and organizing and conducting meetings (both online and offline)., Teamwork: Cooperation and coordination of activities with teams responsible for implementation of services.] Requirements: E-commerce, SEO, SEM, RTB, Marketing Automation, Content Marketing, Google Analytics, MS Office, PowerPoint, Use case, Social Insider, Napoleon Cat, Influtool, Senuto, Keyword Planner, Social Ads, Google Ads Additionally: Sport Subscription, Private healthcare, Training budget, Free beverages, Free snacks, Modern office, Startup atmosphere, No dress code, Free coffee, Canteen, Free parking.