Senior Content Designer in iDeals

We are now looking for a Senior Content Designer for the VDR Product Management team to contribute to building, distribution, adoption, and usage of product features by creating different content artefacts. Besides product development, this role entails close cross-functional collaboration with sales, marketing, customer success, and support functions at our company.

As a Content Designer, you will be responsible for improving the content quality and its coverage, processing localizations and content, increasing content creation speed and raising the company’s UX writing expertise.

We’re looking for someone based in Ukraine, Poland, Portugal, or the United Kingdom.

What You Will Do

• Participate in product feature creation from the very beginning
• Drive the creation of UX copy in English
• Drive the creation of new help center articles for product features
• Keep old help center articles up to date after the release of new product features or any changes
• Proactively analyze usage and adoption of created content
• Participate in creating product feature tours and product-led onboarding
• Check and review the English copy before localization
• Work with external and internal partners to get localized versions of content created in English
• Keep localized texts consistent in different parts of the end product
• Contribute to the creation of marketing and sales materials
• Keep texts, terms, and definitions consistent within the product, help center, and other customer-facing sources

What We Look For

• Native (fluent) English to communicate and formulate thoughts in written or verbal forms, read and understand documentation, users' requests, and competitors' offerings
• Experience to create clear, easy-to-understand, structured, and formatted content
• Ability to understand the difference between translation and localization and that content creation is a process based on mining, research, and analysis
• Extensive experience with B2B SaaS products
• Orientation on keeping up with the subject area and competitors
• Experience working with external and internal partners to get localized versions of content created in English and 14 other languages supported in VDR and Board
• Ability to keep previously created content up to date
• Strong knowledge of using localization tools to keep all texts and translations in one place
• Experience of adaptation to different audiences (tone of voice, professional jargon, glossary)
• Ability to work with design tools such as Figma, Sketch, Balsamiq, Axure, or any analog
• Knowledge of the Jakob Nielsen's usability heuristics and ability to apply them
• Passion for using best practices, common patterns, and market and competitors' solutions for references
• Proficiency to drive and contribute to the creation of English UX copy and adoption materials (help center, product tours, outbound messages, etc.)
• Ability to perform the search, research, and analysis via different instruments (Google, Ahrefs/Semrush, Owler, Linkedin, etc.)
• Proficiency in contributing to the creation of internal release notes, sales, support, and marketing materials

Hiring Process 

• Screening call with our Talent Acquisition Specialist (45 minutes);
• English check test (30-45 minutes);
• Technical interview and presentation with HM (1 hour);
• Test assignment (6-10 hours);
• Competency-based interview with our Talent Acquisition Specialist (1.5 hours).

What We Offer 

Our people mean a great deal to us, so we will provide you with the benefits, resources and support you need to succeed.

For your work

•  Remote-first model with teams distributed globally 

•  Home office set up budget 

•  High-end laptop, monitor and any additional IT equipment needed

•  Reimbursement of co-working space expenses

For your well-being

•  Medical insurance with flexible coverage

•  Compensation for sports, yoga, mental, and other health and wellness-related activities

•  Reimbursement of participation in sports competitions

For your growth

•  Individual Development Plan based on your career interests 

•  Unlimited budget for learning and development activities

•  Professional and self-development books and subscriptions compensation

•  Sponsorship of inspirational events, conferences and meetups attendance

•  iDeals’ support of your passion as a speaker or writer

•  Internal growth and internal mobility policies

Extra perks

•  Regular off-site retreats 

•  Team-building budgets for local meetups

•  Monthly Pizza Fridays at global office locations

•  Generous internal referral program

•  iDeals Surprise Boxes from the People Experience Team

Get to Know Us

iDeals is a global B2B SaaS product company recognized as the most highly rated and customer-centric in a secure business collaboration market. Trusted by more than 1,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stake business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours:

iDeals Virtual Data Room: A web-based cloud platform used by companies in a wide range of industries to ensure secure confidential document sharing for online due diligence, fundraising transactions, corporate reporting, licensing, clinical trials, and other business goals.

iDeals Board: A cloud platform with web and mobile applications used by board members, CEOs, executives, and corporate secretaries, to streamline governance and improve high-stake decisions in a fast, secure, and compliant way.