Senior Business Analyst – Salesforce in EPAM Systems

Looking to turbocharge your career with a major player in the global insurance sector? Eager to leverage your Salesforce Business Analyst expertise on high-impact, high-visibility projects? Look no further!We are seeking proactive and talented Senior Salesforce Business Analyst to join our vibrant teamIn your crucial role, you'll provide key insights, execute on deliverables and bridge the gap between our globally acclaimed client – a leading provider of property, casualty, and specialty insurance and reinsurance – and our dedicated team of Salesforce developers and adminsResponsibilities Requirements Gathering and Analysis:Engage with onshore stakeholders to understand business objectives, processes, and requirementsConduct virtual workshops, interviews, and surveys to gather and document detailed business requirementsData Management and Integration:Perform data analysis to assess data integrity and quality within Salesforce, implementing data cleansing and enrichment strategies as neededDesign data migration plans to facilitate seamless transition of data between systemsWork with integration teams to design and implement integrations between Salesforce and other systems, ensuring data consistency and accuracyTesting and Quality Assurance:Develop test plans and test cases to validate Salesforce configurations and customizationsConduct thorough testing of new features and enhancements, ensuring alignment with business requirements and quality standardsCollaborate with onshore teams to coordinate user acceptance testing (UAT) and address feedback in a timely mannerTraining and Support:Provide remote training and support to end-users on Salesforce functionality, troubleshooting issues and answering inquiries as neededCreate user documentation, training materials, and knowledge articles to promote user adoption and self-service supportServe as a remote subject matter expert (SME) for Salesforce-related inquiries and escalationsRequirements Technical:3+ years of experience as a Business Analyst, with a focus on Salesforce platformCandidate is proficient in Salesforce configuration and customization using declarative tools, with experience working in an offshore capacityInsurance industry experience and knowledge with an understanding of the terminology, business functions (UW, Claims, Finance, Actuarial) and business processesWorking knowledge of some / or all the following lines of business (Commercial Auto, General Liability, Aviation, Workers Compensation, and Property/Casualty.)Hands-on experience writing user stories is requiredExperience with formal SDLCs and business analysis methodologies. Has a working knowledge of business analysis documentation standards. Agile methodology experience a plusExperience using standard project and business tools including TFS and RallyHas familiarity with a broad multi-disciplinary information technology and proven experience in systems deploymentMust have experience with using Salesforce for insurance or reinsuranceExperience in Microsoft Project, Excel, PowerPoint, Project, and SharePointGeneral:Experience in Microsoft Project, Excel, PowerPoint, Project, and SharePointExcellent communication skills,both written and verbalHas strong problem-solving and analytical skills, with the ability to effectively communicate with onshore stakeholdersMust have experience working with various organizational units with a proven track record of working with IT departments and businessesMust be able to see tasks through to completion without significant guidancePossess personal time-management skills and can meet individual and team deadlinesPossess a detail-oriented mindset with a commitment to delivering high-quality solutionsWe OfferCompetitive compensation depending on experience and skillsIndividual career pathUnlimited access to LinkedIn learning solutionsSick leave and regular vacationEnglish classes with certified English teachersFlexible work hoursAbout EPAMEPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential. EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Повний робочий день Посадові обов’язки Дослідження, Аналітик і Інформаційні технології Галузі ІТ-послуги та ІТ Консалтинг