SEM CRM Manager in Yuki

Hello, let's get to know each other! The HR manager of the company "YUKI" is in touch. In connection with the expansion of the company, we have a vacancy "SEM CRM Manager". We are looking for a qualified and decent specialist who is ready to become part of our friendly team. We will help you quickly adapt to the team, understand the specifics of the work, support and teach if there is a lack of knowledge or experience somewhere.

In our team you will receive:

• Stable decent salary (reviewed at least once a year), official employment, social guarantees... and everything as it should be;)
• Drive for teamwork on interesting, ambitious tasks
• Modern comfortable office in Podil
• Working schedule: 5/2, Monday-Friday from 9:00 to 18:00 with possible days of remote format after passing the trial period
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• Paid birthday day off
• Corporate benefits and discounts on the company's range

When you are asked what you do in the company:

• Development and implementation of loyalty program strategies
• Implementation and management of a CRM system for effective interaction with customers
• Segmentation of the customer base and setting up of personalized communications through all available communication channels
• Development and implementation of trigger chains
• Planning and organization of promotions and offers for loyalty program participants
• Conducting and analyzing surveys and research among loyalty program participants NPS, CSI...

What you need to be part of the team:

• Experience in implementing and managing a loyalty program
• Experience in analyzing and segmenting a client database
• Experience in personalized communication with client segments (Couponing, eSputnik , SendPulse, setting up trigger mailings Viber, Telegram, e-mail)
• Know how to achieve cool indicators of such KPIs: loyalty program ROMI, CLV, inflow and outflow of customers, number and average check of loyalty program customers
• Ability to effectively manage projects and work in a team
• Analytical thinking and the ability to work with large databases
• Have a desire to learn and develop together with the company
• Be an open and empathetic person
• Believe in the development of Ukrainian business

We will be waiting for you in the position:

• Analysis of the current loyalty program and new ideas and solutions to increase its effectiveness

• Development of new initiatives

• Development of the monitor systeming and reporting on key indicators of the loyalty program.

• Ensure the collection of feedback from customers of the loyalty program

We are very much waiting for you and believe that you will make a significant contribution to the development of the YUKI company. So let's get to know each other better! Leave a comment on the vacancy, call the number below or send your resume to Telegram: @yuki_hr

More about us:

Our website: https://yuki.ua/ p>

Facebook: https://www.facebook.com/yuki.ua/

Instagram: https://www.instagram.com/yuki.ua /