Sales Operations Specialist in ILIA Beauty

Job DescriptionThe Sales Operations Specialist, EDI is responsible for the oversight and management of ILIA Beauty’s EDI wholesale business as it relates to purchase order pipeline, fulfillment, shipping & logistics, returns, chargebacks & compliance, and 3PL metrics. This position leads efforts todesign and implement measurable EDI operations solutions that reduce cost and errors while ensuring all related processes and functions adhere to ILIA’s expectation of exceptional customer service.This role is hybrid (open to remote for US based candidates) and reports into the Senior Director, Sales Operations. Only open to candidates based in the United States. Key Responsibilities:Manages EDI wholesale purchase order pipeline from transmission to fulfillment and deliveryProvides ongoing analysis of EDI purchase order pipeline to highlight and resolve any potential fulfillment issuesOversees 3PL fulfillment for EDI purchase orders and works closely with 3PL partners to achieve shipping timelines and goalsTracks & resolves all compliance issues, chargebacks, & shipping errors and owns all EDI document transmissionOversees the RTV processLeads ongoing improvement of ILIA EDI operationsAnalyzes fulfillment, chargeback & compliance metrics and holds 3PL accountable to SLAReports on and recouping cost for miss shipments, errors, and other issuesWorks closely with the Sr. Director, Sales Operations to manage product allocation for EDI accountsAssists with internal sales operations needsJob requirements2+ years experience managing EDI fulfillment operations for big box retailers and consumer products, or related experience in a similar role2+years working directly with 3PL fulfillment, shipping, and logisticsDemonstrated knowledge of EDI systems and transmissionsFamiliarity with process design and implementationExperience with ERP and WMS systemsFunctional Excel skills (Pivot Table, Equations, Graphs & Charts)Professional, enthusiastic, friendly demeanor with proven track record of positive working relationships inside and outside an organizationFlexible and dynamic personality willing to shift priorities quickly to support the businessAttention to detail, strong organizational skills, and a self-starter mentality a mustWhat We Would Like To Offer...Hourly rate: $27-33/hour (estimated $57,000-$70,000 annually)*Bonus OpportunityHealth Benefits - 100% employer-paid medical, dental & vision coverageFlex Time Off - No cap on personal time off and paid company holidaysSeasonal Flex Days - Flexible scheduling to enjoy extra time under the sun during the Spring & Summer seasonParental Leave - Up to 18 weeks paid parental leave401(k) - Save for your future with a 401(k) with a company matchFlexibility & Wellness Stipends - Monthly stipends to support remote work & self-careRemote Work Model - Find your flow, working from home or from one of our officesILIA Products - Quarterly stipend to replenish your favorite products and try new onesThis is the anticipated salary range for this position. The actual salary offered will carefully consider a few factors including your skills, qualifications, experience, and location.About ILIAILIA makes clean skin-centric beauty. We see skincare and makeup as one and believe that skin should look like skin. With transparency as our guide and color as our vehicle, we challenge the conventions of clean beauty to create something radically new, through safe, groundbreaking formulas that protect + revive the skin. Headquartered in Laguna Beach, California, ILIA brings together a strong group of innovative thinkers, rule-breakers and creative problem solvers. We pave the way forward as the leading clean makeup brand in what is being called the Clean Beauty Revolution. Fast paced growth provides constant learning, collaborative teamwork, and the desire to be the best at what you do. We celebrate taking risks and doing what hasn’t been done before. Show more Show less Должностной уровень Молодой специалист Тип занятости Полный рабочий день Должностные обязанности Продажи и Развитие бизнеса Отрасли Производство товаров для личной гигиены