Sales manager (chat) in Poster

Poster is the first Ukrainian cloud-based restaurant business automation system. 10 years ago, Poster replaced iron dinosaurs with servers in warehouses with a simple and convenient solution. Currently, 20,000 establishments in Ukraine and 100 other countries work with Poster. Our mission is to make doing business easier for entrepreneurs around the world. The heart of the company is in Dnipro, we also have a local office in Mexico, and dealers and partners in Europe and Asia. Sales chat manager is the first person who introduces the company to our potential customers. The main task is to find a need for those who are interested in our product, leave an application on the website or contact us directly. Our customers consider our support to be the best. And it really is. Our superpower is benefit, simplicity and care. This is what we teach and what we support in our company culture. Therefore, if you think that these tasks are within your power, you have every chance to join a real team of professionals. We are made for each other if you: Understand that respect and care for the client is a must have Have experience in customer service, call center, sales from 1 year Have a great desire to quickly learn and develop. We have a lot to learn! Able to explain complex things in a simple way Excellent verbal and written communication skills Attention to detail and deadlines Familiar with the HORECA field (a plus) What you will be doing: Answering chats with leads. Encourage new clients to work with Poster Advise leaders on the use of the program Take the phone number from the client in the chat and transfer it to the sales manager Constantly update knowledge about the program and follow updates Participate in the goals of the team, department and company How we will motivate you: Paid training, preparation for joining the team Support at every stage of work from a mentor, team leader and team Step-by-step development plan and mentoring, regular and honest exchange of feedback You will be able to grow in skills and take on additional tasks within the main working hours. The opportunity to build a career in other directions within the company. Internal courses and training Understanding in practice how processes work in a product IT company Seredovishche An environment where freedom of thought reigns, initiatives are born, there is no bureaucracy. Your idea can be implemented at the level of a team, department or company Warm team atmosphere, even in the office we wear slippers Modern equipment for work 26 calendar days of vacation Unlimited sick days without the need for certificates Flexible work format - remote, in the office or hybrid Comfortable and secured office in the center of Dnipro Stable and timely payment of competitive wages New friends, because we can not only work, but also rest together