The online store of charging stations for electric cars has a vacancy for a sales consultant for remote work. Work with incoming requests in messengers and by phone to select the optimal station according to the client's needs. Provision of initial support during the first connection of the station. After clarifying with the client the brand of the electric car and the type of electrical network in the house, it is necessary to offer the best options for charging stations or cables from our cata
The online store of charging stations for electric cars has a vacancy for a sales consultant for remote work. Work with incoming requests in messengers and by phone to select the optimal station according to the client's needs. Provision of initial support during the first connection of the station. After clarifying with the client the brand of the electric car and the type of electrical network in the house, it is necessary to offer the best options for charging stations or cables from our catalog. We provide a description of products (25−30 units), presentations, advertising materials, a conversation template with a client, characteristics of electric cars. Rate + percentage from the sale of charging stations for electric cars. Duties: 1) Confirm applications from customers in CRM, agree terms and conditions of delivery, issue invoices, checks, etc. Create new applications for incoming calls. Maintain contact with potential customers in messengers. 2) Advise and select a charger for the customer's needs. Identify needs and explain how the proposed stations solve them. Send promotional materials and photo testimonials of existing customers to viber/telegram. Technically compare with analogues or with the client's existing stations (with the help of our technical specialist). 3) By phone or via Viber, help with the initial setup of the device after purchase and answer questions about using the device. 4) Check the availability of the product in the warehouse, indicate the availability on the website, create a receipt according to the template, etc. of the new mail. 5) Study of frequent questions — answers and conversation algorithm. Supplementing the list of new questions from customers. 6) Know the functions of products, advantages over analogues. See product reviews and check prices for similar products. 7) Control of customers and receiving feedback. Requirements: Competent oral and written communication Availability of the Internet and a PC for receiving calls through our PBX Quiet place for conversations Confident PC user Willingness to study the topic of electric cars Punctuality, communication skills High motivation, purposefulness and ability to achieve set goals Experience in sales from 1 year, be able to compare and convince, if the client needs to charge an electric car. It will be an advantage. Experience working with business clients. attempts to enter new markets) Understanding the characteristics of the power grid (voltage, current, power, volts, amperes) Creation and editing of commercial offers