Sales Director at a call center! (Head of call center) in VladStarMain

Sales Director at the call center! (Head of call center)

PrimeStore24is a startup offering a wide range of everyday goods for the European market.

We specialize in e-commerce and focus on the needs of European consumers, providing a diverse selection of products designed to improve their daily lives.

At the moment, the project has been launched in three countries: Italy, Romania, Greece. We plan to continue expanding into the European market to increase our customer base and expand our geographic presence.

Our mission:

• We offer a wide range of everyday goods, including our own products, household goods, household appliances, clothes, accessories and much more.
• Quality and Affordability: We are committed to providing customers with high quality products at affordable prices so that everyone can afford to shop at affordable prices.
• Convenience of online shopping: Our platform provides a simple and convenient environment for ordering goods online, making the shopping process as comfortable as possible for customers.
• Support and service: We value every customer and strive to provide a high level of service, providing instant support and fast delivery of orders.

You can get acquainted with the product line on the website:

We are looking for a professional who will lead our call center and ensure its effective operation at all levels. The candidate must have a wide range of skills and experience (procurement, logistics, marketing, sales, employee training) to successfully manage all aspects of call center operations.

Responsibilities:

Manage and coordinate the sales team to achieve sales and profit goals.

Analysis of the market and competitive environment to identify new opportunities for growth and business development.

Constant interaction with the director of the company to develop strategic decisions.

Ensuring KPIs are met and monitoring call center performance indicators.

Development and training of the call center team, creation of motivational programs and support for professional growth of employees.

Interaction with other departments of the company to resolve customer service issues and improve interaction between departments.

Requirements:

• Experience in the position of head of the sales department or a similar position in call - at least three prices 3 years.
• Knowledge of the consumer goods market from China and experience in selling products in European countries.
• Successful experience in increasing sales volumes and improving market share. Higher education in business management, marketing or economics.
• Excellent communication and leadership skills.
• Knowledge of English, Russian advantage.
• Willingness to travel and work in an international environment.
• Relocation to Moldova, and also a remote work format is being considered.

We offer:

• Competitive wages and bonus system.
• Possibilitiesprofessional and career growth in a successful company.
• Working in a dynamic and friendly team of professionals.

We are ready to consider your salary expectations and offer appropriate conditions. Our goal is to create a mutually beneficial agreement that takes into account your professional achievements and contributions to the development of the company.

We are ready to discuss your expected compensation during a personal interview and agree on a mutually beneficial solution.

If you are sure that you meet our requirements and are ready to contribute to the development of the company, send your resume to [email protected] with the subject “Head of Sales Department”.

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Vacancy: Sales Department Manager
Location: Chisinau, Moldova

PrimeStore24 is a startup offering a wide range of everyday consumer goods for the European market.

We specialize in e-commerce and are focused on meeting the needs of European consumers by providing a diverse selection of products designed to improve their daily lives.

Currently, the project is launched in three countries: Italy, Romania, and Greece. We plan to continue expanding into the European market to increase our customer base and expand our geographic presence.

Our mission:

• We offer a wide range of everyday consumer goods, including products of our own production, goods home , appliances, clothing, accessories, and much more. 
• Quality and affordability: We strive to provide customers with high-quality products at affordable prices, making purchases accessible to everyone. 
• Convenience of online shopping: Our platform provides a simple and convenient environment for ordering products online, making the purchasing process as comfortable as possible for customers.
• Support and service: We value each customer and strive to provide a high level of service, offering instant support and fast order delivery.

You can familiarize yourself with our product line on the website:

We are looking for a professional to lead our call center and ensure its effective operation at all levels. The candidate should possess a wide range of skills and experience (procurement, logistics, marketing, sales, employee training) to successfully manage all aspects of the call center's operation.

Responsibilities:

• Management and coordination of the sales team to achieve sales volume and profit goals.
• Market analysis and competitive environment assessment to identify new growth opportunities and business development.
• Constant interaction with the company's director to develop strategic decisions.
• Ensuring compliance with established KPIs and monitoring call center performance indicators.
• Development and training of the call center team, creating motivational programs, and supporting employees' professional growth.
• Interaction with other company departments to resolve customer service issues and improve departmental cooperation.

Requirements:

• Experience in a sales department manager or similar position in a call center for at least 3 years.
• Knowledge of the consumer goods market from China and experience in product sales in European countries.
• Successful experience in increasing sales volumes and improving market share.
• Higher education in business management, marketing, or economics.
• Excellent communication and leadership skills.
• Proficiency in English, Russian is an advantage.
• Readiness for business trips and work in an international environment.
• Relocation to Moldova, as well as remote work, is considered.

We offer:

• Competitive salary and bonus system.
• Opportunities for professional and career growth in a successful company.
• Work in a dynamic and friendly team of professionals.

We are ready to consider your salary expectations and offer corresponding conditions. Our goal is to create a mutually beneficial agreement that takes into account your professional achievements and contribution to the company's development.

We are ready to discuss your expected compensation in a personal interview and reach a mutually beneficial solution.

If you are confident that you meet our requirements and are ready to contribute to the company's development, please send your resume to [email protected] with the subject line " Sales Department Manager ".