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Customer Adaptation : Helping the customer understand how to effectively use our product to achieve company goals.
Relationship Building : Develop a strong relationship with the customer, understand the customer's business needs to provide personalized support and the best solution, maximize the value customers get from the product.
Protecting the interests of the customer: ensuring that the customer's needs are heard and that his feedback is taken into account when improving the product, interacting with other departments to achieve the customer's expectations of the product.
Monitoring and success rates : Monitor the customer's level of satisfaction with the product and identify early signs of potential problems with the customer.
Performance Reporting: Provide regular reports on client performance, progress toward goals, and key insights.
Continuous improvement: looking for ways to improve customer satisfaction and retention, analyzing customer feedback and implementing strategies aimed at improving the customer experience.
We develop cool, innovative, customized IT products that flexibly adapt under the client's cases to obtain an outstanding result for the client's business. Working with us, you will get:
The opportunity to work with our clients who are leaders in their categories.
Among them are BAT, Megogo, GoITeens, Apteka 911, Foxtrot, English Dom, Study.ua, Sweet TV, Luxoptyka and many others.
Rapid professional growth : engagement of external mentors, responsibility for processes.
Health care: medical assistance in emergency cases, lectures on mental and physical health.
Effective working environment : cool team developing products in the most modern niches, healthy hierarchy, lack of bureaucracy, development strategies that make up the departments themselves.
Work where it's convenient for you: in the best co-working space in Creative States or remotely. Join us and become part of Evergreenteam success story! Our product:
Company page on DOU: jobs.dou.ua/companies/evergreen
Linkedin:
Facebook:
Job presentation : surl .li/tkixx
Sales/Customer success manager in Evergreen
Posted more than 30 days ago
2 views
Evergreen
Without experience
Kyiv
July 9, 2024
Sales/Customer success manager Kyiv, abroad, remotely The company Evergreen is looking for Sales /Customer success manager for the ConnectiveOne project, who has a masterful knowledge of building relationships with the client and has a high level of analytical and communication skills. Your duties will include the following: Extensions and additional sales: extension of cooperation with the client and search for new opportunities for new sales. Customer Adaptation
July 9, 2024
Sales/Customer success manager
Kyiv, abroad, remotely
The company Evergreen is looking for Sales /Customer success manager for the ConnectiveOne project, who has a masterful knowledge of building relationships with the client and has a high level of analytical and communication skills.
Your duties will include the following: Extensions and additional sales: extension of cooperation with the client and search for new opportunities for new sales.Customer Adaptation : Helping the customer understand how to effectively use our product to achieve company goals.
Relationship Building : Develop a strong relationship with the customer, understand the customer's business needs to provide personalized support and the best solution, maximize the value customers get from the product.
Protecting the interests of the customer: ensuring that the customer's needs are heard and that his feedback is taken into account when improving the product, interacting with other departments to achieve the customer's expectations of the product.
Monitoring and success rates : Monitor the customer's level of satisfaction with the product and identify early signs of potential problems with the customer.
Performance Reporting: Provide regular reports on client performance, progress toward goals, and key insights.
Continuous improvement: looking for ways to improve customer satisfaction and retention, analyzing customer feedback and implementing strategies aimed at improving the customer experience.
Requirements:
- Experience in a similar position from 3 years, preferably in a product.
- Focus in motivation on sales, upselling.
- Knowledge of project and product management tools (tempo, jira, confluence, etc.).
- Product thinking, IT savvy, impeccable written and verbal communication skills.
- English from Upper-Intermediate.
- Experience working with large corporate projects will be an advantage.
- Understanding of business processes and the ability to develop effective solutions.
Who are we? Evergreen is a product and service company specializing in the development and supply of IT products to the largest companies in Ukraine and the world. We create outstanding business results.
We develop cool, innovative, customized IT products that flexibly adapt under the client's cases to obtain an outstanding result for the client's business. Working with us, you will get:
The opportunity to work with our clients who are leaders in their categories.
Among them are BAT, Megogo, GoITeens, Apteka 911, Foxtrot, English Dom, Study.ua, Sweet TV, Luxoptyka and many others.
Rapid professional growth : engagement of external mentors, responsibility for processes.
Health care: medical assistance in emergency cases, lectures on mental and physical health.
Effective working environment : cool team developing products in the most modern niches, healthy hierarchy, lack of bureaucracy, development strategies that make up the departments themselves.
Work where it's convenient for you: in the best co-working space in Creative States or remotely. Join us and become part of Evergreenteam success story! Our product:
Company page on DOU: jobs.dou.ua/companies/evergreen
Linkedin:
Facebook:
Job presentation : surl .li/tkixx
