Program Assistant for Safety, Accountability and Inclusion in International Medical Corps

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JOB CONTENT

The Safety, Accountability and Inclusion Programs (AIP) Assistant supports the Safety Programs team, Accountability and Inclusivity in ensuring accountability mechanisms at the country level and their implementation in all programs to meet the minimum standards of accountability of MMK, especially in relation to community engagement (including information sharing, constructive participation of beneficiaries, feedback and grievance handling).  This position also supports the Security, Accountability and Inclusion Programs (AIP) team in ensuring the implementation of safeguards integration mechanisms across all programs, ensuring that MMK programs are secure, accountable and inclusive, and that these programs adhere to the four core principles of safeguards integration across all programs to: 1) prioritize safety and dignity and avoid harm, 2) ensure full access, 3) ensure accountability, and 4) support participation and empowerment.

Supported by the Safety Programs Officer, Accountability and Inclusion (AIP), Assistant will be the primary person responsible for collecting and documenting feedback and complaints received through the Community Level Feedback and Response Mechanisms (CBFRM). In addition, this position will provide daily/weekly/monthly feedback and complaint reports and analyze the use of various communication channels for their supervisor.

To successfully perform this job, the individual must be able to perform each major feature with or without a smart fit.  

KEY TASKS AND RESPONSIBILITIES

Policies, Instructions,and Procedures 

• Provide support to the Safety, Accountability and Inclusion Programs (AIP) manager and to the Security, Accountability and Inclusion Programs (AIP) officer on reporting on the fulfillment of obligations, to  victims and  in accordance with  core humanitarian standards (CHS)
• Contribute to the creation of a positive image and general trust in the organization, in particular by application of Norms of conduct, humanitarian principles and obligations according to the 9 basic humanitarian standards (CHS).

Initiatives Safety, Accountability, and Inclusion Programs

• Provide support to the Safety, Accountability, and Inclusion Program (AIP) Manager and the Safety, Accountability, and Inclusion Program Officer and Inclusion (AIP) in developing guidelines to assist area groups in creating/improving community-level communication plans to ensure systematic information/communication with affected communities throughout the program cycle, ensuring that affected populations can make informed decisions about the assistance they receive they receive, and have the opportunity to request reports from humanitarian organizations on the fulfillment of program obligations, the expected behavior of humanitarian organizations, as well as on the observance of rights and obligations inherent in humanitarian activities.
• Provide support to the head of Security Programs , Accountability and Inclusion (AIP)  and the Safety, Accountability and Inclusion Programs (AIP) staff in developing information sharing/communications plans and tools to disseminate messages to crisis-affected communities in simple, understandable terms, accessible and preferred languages ​​and formats.
• Participate in regular surveys and collecting feedback from beneficiaries regarding the activities of MMK and the commitments undertaken. 
• Support programs and operations aimed at implementing methods that ensure the integration of protection issues.

Project Development and Planning

• Provide support to country offices in conducting protection risk assessments for affected populations, ensuring that program teams adequately identify risks and develop mitigation measures, and maintain an updated Action Plan on Protection Issues Update.
• Support the completion of additional analysis/assessment of accountability to affected people, including but not limited to: stakeholder analysis, communication needs assessment, community consultation.
• Support conducting gender analysis and gender assessments.  

Project Implementation

• Provide support to the Safety, Accountability and Inclusion Program (AIP) Manager and Safety Programs staff Accountability and Inclusion (AIP) in ensuring regular data collection throughout the project cycle (not just mid- and end-of-project to allow for adjustments).
• Provide support to the Safety, Accountability and Inclusion Program Manager ( AIP) and the Security, Accountability and Inclusion Programs (AIP) staff in ensuring tools and systems are in place to study and make decisions about the needs of vulnerable groups, including disaggregation of all data, development of integrated and specific indicators, specific research questions and targeted recommendations in reports.

Data Management Systems

• Promptly and accurately enter data into a central database of Community-Based Feedback and Response Mechanisms (CBFRM).
• Ensure maintenance of a central database of Community-Based Feedback and Response Mechanisms (CBFRM) and data analysis to identify trends and disseminate findings.

• Perform other duties by appointment. The duties and responsibilities listed herein are representative of the nature and level of work assigned and are not necessarily exhaustive.

MINIMUM REQUIREMENTS 

• Higher education, preferably a diploma in the field of social sciences, public health, statistics or international development, with experience or knowledge in the field ofaccountability to affected population groups, actualization of protection and/or protection. An equivalent combination of relevant education and experience may be substituted as appropriate.
• 1+ years of applied experience working in a humanitarian organization and/or working with refugees/IDPs in a humanitarian setting would be an advantage.
• Demonstrated basic knowledge of accountability mechanisms.
• Demonstrated significant experience working with and managing databases. 
• Excellent understanding of local work context.
• Personal and organizational skills including time management and ability to meet deadlines.
• Ability to liaise with different departments.< /li>
• High level of computer literacy, good command of Microsoft Office programs, including Word, PowerPoint, Excel and Outlook.
• Effective communicator, active learner, team player, able to work effectively with people from different groups and different origins. 
• Demonstrated understanding of data collection methods.
• Average level of English (speaking - reading - writing)
• High level of COUNTRY SPECIFIC LANGUAGE (speaking - reading - writing).

Normal behavior< /p>

According to this position, the individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps compliance and ethical standards donations Employees are also responsible for preventing violations of our code of conduct and ethics, which may include conflicts of interest or ethics or security policies. If you see, hear or become aware of a violation of the Code of Conduct and Ethics or the Security Policy, you are obligated to report it.

If it a supervisory position, one should set an example of ethical behavior through one's own behavior and by supervising the work of others; ensure that those who report to you have sufficient knowledge and resources to comply with the standards set out in the code of conduct and ethics; monitor compliance of subordinate employees; ensure compliance with the International Medical Corps code of conduct and ethics and policies, including safety policies and protection against humiliation, bullying and sexual harassment in the workplace, consistently and fairly; support employees who raise such issues or concerns in good faith.

Safety

All employees share the responsibility and commitment to the safety and protection of the population we work with, including particularly vulnerable adults and children. This includes protecting against the following behavior of our employees or partners: sexual exploitation and abuse; labor exploitation, neglect or violence against children, adults at risk or LGBT representatives; whatevera form of human trafficking.

Equal opportunities

International Medical Corps is proud to provide equal employment opportunity to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age , disability or veteran status.