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Increasing the level of loyalty and quality of customer service through a personal approach in communication. Working with objections. Close communication with the team to achieve common goals objectives. Reporting, including translation or transcription of dialogues with clients as needed.
Retention Manager (German language) in Softsich
Posted more than 30 days ago
2 views
Softsich
Without experience
Kyiv
Hello! We are glad to introduce you to Softsich! We are a young company that is rapidly developing in the market and is exciting iGaming. We want to strengthen the Retention Manager team, who is eager to grow with us. and the use of additional services. Increasing the level of loyalty and quality of customer service through a personal approach in communication. Working with objections. Close communication with the team to achieve common goals objectives.Reporting, including translation or trans
Hello! We are glad to introduce you to Softsich! We are a young company that is rapidly developing in the market and is exciting iGaming. We want to strengthen the Retention Manager team, who is eager to grow with us.
and the use of additional services.Our ideal candidate has:
- 1+ years of experience in the position of Retention/account manager or in the field of customer service.
- Fluent German language (English will be a plus).
- Proactivity, the ability to listen and hear, understand the needs of customers and the team.
- Experience in customer service in Europe, Canada and Australia.
- Experience in IGaming, finance or in the field of telephone sales.
Why us:
- Competitive salary with growth opportunities.
- Incredibly friendly a team where everyone is ready to share experience, help and support. 24 days of vacation, holiday greetings, team building and educational projects. Not a joule of energy for the aggressor country, tangential to this businesses or partners.
- Direct impact on the overall result.
Send your CV right now to learn more!
