Retention Manager (gambling) in RISK

About RISK:RISK is a pioneer in the iGaming industry, combining cutting-edge technology with exciting entertainment. We are creating a future where our more than 400 team members can show themselves and reveal their professional potential. Basic requirements: - Minimum of 2 years of experience in retention marketing, preferably in the field of gambling. - Fluency in Ukrainian and English, excellent both in writing and in verbal communication.- Experience with customer.io software or similar e-marketing platforms.- Strong copywriting skills with the ability to create engaging and compelling content.- Analytical mindset with the ability to interpret data and derive actionable insights.- Proven track record of driving results in initiatives of customer acquisition and retention.- Creativity. Responsibilities:- Develop and implement retention strategies to maximize customer lifecycle value and reduce churn.- Use customer.io software to create targeted and personalized email marketing campaigns aimed at retaining existing - Create compelling copy for email campaigns, ensuring messaging is effective and aligned with brand tone and values.- Analyze customer data and behavior to identify trends and opportunities to improve retention efforts.- Collaborate with cross-functional teams, including marketing, customer support and product development, to improve the overall customer experience.- Stay abreast of industry trends and best practices in retention marketingOffer an exclusive benefits package at RISK:- Remote: Remote work opportunities allow you to create the perfect work-life balance.- Vacation: 20 working days.- Paid sick leave- Reimbursement of educational expenses- Team building programs- Health programs- Reimbursement of sports expenses- Medical insurance- Reimbursement of dental expenses. If you are driven by innovation, you know how to take initiative and pay attention to details, — Risc. Inc provides all the conditions to realize the most ambitious goals, growing together with the success of the team!