Retention Manager (Direct Marketing) in Stolichna Yuvelirna Fabrika

Requirements:

• Experience in working with mass mailing tools (email, web push, sms, chat bots, other messengers), multi-channel communications (esputnik);
• 
  Knowledge of the main metrics of retention and email marketing;
• 
  Deep understanding of the principles of customer retention and loyalty formation;
• 
  Ability to analyze data and make decisions based on data;
• 
  Leading the direction according to the work plan, meeting deadlines.

Main functions:< /strong>

• Manage the client database, segment and maintain its relevance;
• 
  Development/support of bonus mechanics and loyalty programs;
• 
  Experience in working with and supporting an end-to-end strategy across channels: email, push, sms, viber, messengers (chatbots), etc.;
• 
  Analysis of user profiles and their behavior in order to create relevant offers and messages for each user segment;
• 
  Automating campaigns, creating and setting up interaction chains;
• 
  Conducting competitive analysis and market monitoring to identify new opportunities regarding customer retention

Working conditions:

• work in a well-known Company with many years of history;
• competitive salary;
• work schedule Mon-Fri from 9:00 a.m. to 6:00 p.m.;
• work in an office, within walking distance from Pochaina M.
• 
  
• If you are interested in our vacancy, send your resume or call 097-730-05-85 — Olena< /strong>

By sending your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation