Retention & CRM Manager - TENTENS Tech in SKELAR

SKELAR is a Ukrainian venture builder that builds international tech businesses. Together with the co-founders, we gather strong teams to win in global markets.

Today SKELAR has a dozen businesses in various niches — from EdTech to marketplaces. These are companies that are included in the rankings of the TOP startups and product companies of Ukraine, occupy the highest positions in the AppStore and develop platforms that are used by millions of people. TechCrunch, Wired and other global media also write about SKELAR businesses.

Now we are looking for a Retention & CRM Manager in the partner business TENTENS Tech - a role that will be responsible for the development of the product retention strategy and the systematic growth of returning users. 

TENTENS Tech is a Ukrainian IT company that develops platforms in the field of streaming and social discovery. The TENTENS Tech team has the experience of successfully launching dozens of platforms that are used by millions of people on all continents of the world (except Antarctica, so far). 

And the slogan We don’t think limits reflects both the strategic thinking of the company and the motivation of the team to always run far beyond the horizon.

What challenges await:

• Development and implementation of the Retention Marketing strategy.

• Generation, prioritization, validation, launch and analysis of a large number of hypotheses regarding the logic of retention channels return.

• System work on increasing key product metrics related to activation, retention and return of users.

• Development of recommendation system logic for sending email, SMS and web push in own ESP-system.

• Launch and development of new user retention channels.

• Conducting regular user and market research to find new growth points product.

• Responsibility for the strategic development of the area and active participation in the formation of department goals.

What is important to us:

Must have:

• At least 2 years of experience in product management, user growth or retention/CRM initiatives.

• Analytical thinking and ability to make data-driven decisions (gathering, analyzing and interpreting data for product improvement and strategic planning).

• Skills in creating technical tasks for development.

• Successful cases of achieving business goals through product hypothesis testing.

• High level of competence in working with product metrics and improving them through hypotheses.

• Leadership qualities, excellent communication skills and proactivity.

Nice to have:

• Practical experience in email or retention marketing.

• Experience in creating marketing strategies.

In addition to businesses, we develop the SKELAR foundation, which was created employees of the company. Within the framework of the initiative, we create and finance projects that contribute to overcoming the consequences of the war and rebuilding Ukraine.

SKELAR is an environment for self-realization of people who are able to create successful companies. We call such companiesabout the next big everything. We believe in their power and scale.

We plan to continue to develop tech businesses, conquer global markets and work for the victory of Ukraine

For this, we have created all the opportunities inside the venture builder:

• 8 infrastructure teams that help startups cover any issues: from recruiting to finance and legal issues;

• Community founders who have already launched more than one business and can share practical experience;

• Internal clubs by professional areas: marketing, development, finance, ambassador club;

• Trainings, courses, attending conferences;

• Medical insurance and corporate doctor.

Let's build the next big together everything!