Mobileye is looking for a Customer Support Engineer for a challenging position in supporting various automotive companies (OEMs) in their deployment of Mobileye products.In this position you will need to support flashing of next generation complex Mobileye Platforms.What will your job look like?You will be at customer site to support flashing Software/Firmware on next generation Mobileye Electronic control units.You will be responsible to automate flashing process and provide inputs to automatio
Mobileye is looking for a Customer Support Engineer for a challenging position in supporting various automotive companies (OEMs) in their deployment of Mobileye products.In this position you will need to support flashing of next generation complex Mobileye Platforms.What will your job look like?You will be at customer site to support flashing Software/Firmware on next generation Mobileye Electronic control units.You will be responsible to automate flashing process and provide inputs to automation team for cross-platform ECU flashing.You will needed to travel frequently to visit customer sites across GermanyYou will understand and analyse problems and provide technical solutions where applicableYou will get to be exposed and be part of building the most challenging and inspiring product in the Automotive domain (full self-driving cars and semi self-driving cars)All you need is:Bachelor’s Degree in Computer science or equivalent technical field from an accredited institutionA minimum of 1 year of experience as Resident Engineer or System verification Engineer in automotive industryDeep understanding of Embedded systems, debug interfaces like JTAG, UART, ethernetExperience in working with external memories eMMC, NOR, SPIProvisioning of cybersecurity keys on to HSMs on high performance SOCsKnowledge of protocols TFTP, SFTP, SCP, UDS, Over the air updatesHands-on experience on using test benchesAbility to identify, troubleshoot and resolve issue during ECU flashingKnowledge of communication Buses and protocols like CAN, CANFD, ETH, SOMEIPFluent English language and great communication skillsPreferred QualificationsA minimum of 2 years of System/SW/Validation experience in Automotive industry, ADAS related product preferred.Experience in working with Vector debugging tools CANoe, CANanalyzer, etc is a added advantageAdvanced System/Software analysis and debug skills on test benches and vehiclesAbility to identify and analyse HW issues