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Receptionist in AVT Bavariya Grup

Posted more than 30 days ago

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AVT Bavariya Grup

AVT Bavariya Grup

0
0 reviews
Without experience
Kyiv
Full-time work

Translated by Google

AVT Bavaria Group is the official representative of the BMW Group in Ukraine, the list of car brands of the company also includes BMW, MINI, INEOS, Rolls-Royce, Aston Martin, Alpina and BMW motorcycles. Our company is recognized as a leader in the premium car market and always strives to achieve high standards of customer service.We are looking for a Receptionist.Requirements:Higher educationGood command of a personal computer / softwareIntermediate English and aboveWell-developed communication
AVT Bavaria Group is the official representative of the BMW Group in Ukraine, the list of car brands of the company also includes BMW, MINI, INEOS, Rolls-Royce, Aston Martin, Alpina and BMW motorcycles. Our company is recognized as a leader in the premium car market and always strives to achieve high standards of customer service.
We are looking for a Receptionist.

Requirements:
  • Higher education
  • Good command of a personal computer / software
  • Intermediate English and above
  • Well-developed communication skills skills
  • Developed business correspondence and oral communication skills
  • Organizational skills
Responsibilities:
  • Meeting and supporting customers
  • Determining customer needs and directing them to the appropriate department
  • Receiving and distributing incoming calls
  • Processing missed calls in the CRM system Stream Telecom
  • Formation of reports according to the tasks set by the manager
  • Keeping records of customer traffic
  • Registration of correspondence: incoming and outgoing correspondence, documents, etc.
  • Reception and processing of incoming requests in CRM systems
  • Creating requests in the CRM system that are not automatically generated
  • Checking the correctness of entering communication channels with by clients in the client's card
  • Reception and transmission of correspondence by DHL, Ukrposhta and other courier services
  • Cleanliness control in the showroom
  • Preparation and formation of the work schedule
It will be a plus (but not necessary):
  • Experience working in a call center
  • Experience working in a service center centers
  • Technical knowledge
  • Driver's license
Working conditions:
  • Work in a stable company
  • Competitive salary
  • Work schedule — from 08:00 to 17:00, 09:00 to 18:00 and 11:00 to 20:00 (40 hours per week)
  • Official employment
  • Social. package (food, medical insurance, life insurance, vacation and sick

Translated by Google

Without experience
Kyiv
Full-time work
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