Quantitative Research Manager in Fozzy group

Hello! We are Fozzy Group - a group of companies with an incredible history and countless cool ideas. Our businesses are supermarkets, pharmacies, factories, restaurants, delivery service, bank, travel agency and IT company TemaBit. Our team is more than 60 thousand superheroes who surpass themselves every day and are ready for the craziest experiments. We are honest and open, supportive and inspiring. And we also know how to have fun - every day will be a holiday with us.

Our goal is to create WOW impressions and preach the cult of hospitality. We know what to surprise the most demanding Guest and how to add colors to everyday things.

Fozzy Group is a unique place for your development and implementation of ideas.

Your duties will be:

• Organize and conduct marketing research (regular and on request): define goals, hypotheses, target sampling, develop tools and schedule conduct, supervise the collection of primary data and field work.
• Perform regular NPS measurements and analyze customer experience indicators.
• Analyze research results, prepare analytical reports and recommendations, present them to internal customers.
• Conduct in-depth data analysis and prepare additional analytical materials at the request of stakeholders.
• Collect and analyze secondary information, prepare reviews of the market, products and services.
• Develop instructions for Hotline operators on conducting telephone surveys and monitor their implementation.
• Transfer the base of contacts of Guests with low ratings or problematic comments for further processing by the Hotline.

Main requirements:

• Higher education (sociology or related majors).
• Experience in marketing or sociological research from 1 year.
• Experience in conducting quantitative research.
• Developed analytical skills and knowledge of the basics of mathematical statistics and data analysis methods.
• Proficient in SPSS, MS Excel / MS Office (knowledge of R will be an advantage).
• Strong communication skills and ability to make presentations.

We we offer:  

• Official employment from the first working day and 24 days of paid vacation. 
• Flexible work format: work from home or office (with reliable shelter, generator and starlink). 
• Learning to deepen your expertise at Fozzy Campus — our corporate university with top speakers. 
• Benefits that you choose yourself - in our cafeteria, everyone puts together their ideal set (be it health insurance or sports compensation). 
• A wide collection of attractive offers from Group businesses and our partners. 
• Concierge service for employees, which frees you from household chores. 

Join our big Fozzy Group family and go for excellence!