Quality Assurance Manager with German in Traffective

Traffective was founded in 2009 and is headquartered in the vibrant heart of Munich, right above Kunstlabor 2,near Stiglmaierplatz. Our diverse and international team of 30 individuals has been carefully assembled withdedication and care. Our culture is defined by teamwork, honesty, transparency, and open feedback. Furthermore, a flat hierarchyfosters a positive atmosphere of continuous learning and growth. With our innovative monetization platform, a self-developed software, combined with outstanding customer careand support, we set ourselves apart from the market. This allows us to bring together the needs of our customers,from publishers to advertisers, in the best possible way. Our work enables publishers, freelance journalists, independent reporters, and bloggers to finance themselvesautonomously. Thus, we preserve the diversity of the media landscape and guarantee the right to freedom ofexpression. Safeguarding this fundamental right drives us daily to achieve the highest possible output. Beyond the monetary aspect, we also act sustainably by supporting various social projects on both a local andglobal level. If you resonate with our goals and values, we look forward to receiving your application. We are expanding andseeking creative experts who are passionate about exciting challenges. We would like to offer you: 100% remote work Permanent employment contract 28 days holiday plus Christmas and New Year's Eve 100% sick pay (after 1 year of employment)1:1 onboarding with mentor Individual work equipment - we equip you Great development opportunities based on your knowledge and worked out together with you We celebrate your birthday with a great gift Regular trips to Munich with full travel and hotel reimbursement 2 great annual events for all employees Additional benefits: Medical care Gym pass What happens when you send us your CV: We read each application carefully and get back to you. If your skills and talents meet our expectations, the following application process awaits you: step: Preliminary interview with HR approx. 20min step: Interview with the head of department approx. 30min step: Skill test step: Invitation to the office in Munich, presentation of the company & conversation withthe CEO step: Contract Legal conditions: Permanent contract is a must Work permit in EU and resident in D, E, PL is crucial for us to employ you Your Skills: Bachelor's degree in Computer Science, Business Informatics, or a related field. ITIL certification (at least Foundation-level, higher is a plus). Several (min. 3-5) years of experience in IT quality assurance, preferably with a focuson ITIL . Strong knowledge of risk management and continuous improvement. Excellent analytical skills and the ability to convey complex information clearly. Outstanding communication skills and the ability to work effectively with diverseteams. Fluent in both German and English, written and spoken. Experience with Jira and Confluence is advantageous. Your Mindset is important for us If you... are a passionate QA Manager love structures and enjoy examining and controlling passionately possess excellent written and verbal communication skills to effectively collaboratewith cross-functional teams are always on the lookout for new challenges enjoy taking responsibility and demonstrating commitment are reliable and dependable enjoy working with others and helping your colleagues overcome challenges embrace complexity ...then you are the perfect fit for this job. ….. then you are the perfect match! Traffective was founded in 2009 and is headquartered in the vibrant heart of Munich, right above Kunstlabor 2,near Stiglmaierplatz. Our diverse and international team of 30 individuals has been carefully assembled withdedication and care. Our culture is defined by teamwork, honesty, transparency, and open feedback. Furthermore, a flat hierarchyfosters a positive atmosphere of continuous learning and growth. With our innovative monetization platform, a self-developed software, combined with outstanding customer careand support, we set ourselves apart from the market. This allows us to bring together the needs of our customers,from publishers to advertisers, in the best possible way. Our work enables publishers, freelance journalists, independent reporters, and bloggers to finance themselvesautonomously. Thus, we preserve the diversity of the media landscape and guarantee the right to freedom ofexpression. Safeguarding this fundamental right drives us daily to achieve the highest possible output. Beyond the monetary aspect, we also act sustainably by supporting various social projects on both a local andglobal level. If you resonate with our goals and values, we look forward to receiving your application. We are expanding andseeking creative experts who are passionate about exciting challenges. We would like to offer you: 100% remote work Permanent employment contract 28 days holiday plus Christmas and New Year's Eve 100% sick pay (after 1 year of employment)1:1 onboarding with mentor Individual work equipment - we equip you Great development opportunities based on your knowledge and worked out together with you We celebrate your birthday with a great gift Regular trips to Munich with full travel and hotel reimbursement 2 great annual events for all employees Additional benefits: Medical care Gym pass What happens when you send us your CV: We read each application carefully and get back to you. If your skills and talents meet our expectations, the following application process awaits you: step: Preliminary interview with HR approx. 20min step: Interview with the head of department approx. 30min step: Skill test step: Invitation to the office in Munich, presentation of the company & conversation withthe CEO step: Contract Legal conditions: Permanent contract is a must Work permit in EU and resident in D, E, PL is crucial for us to employ you ,[Keep quality standards and Service Level Agreements (SLAs) in check through regular reviews and audits., Identify risks related to service quality and develop strategies for risk mitigation., Lead and initiate projects for the ongoing improvement of our IT services and processes., Collaborate closely with various ITIL teams and stakeholders to achieve quality goals., Organize and conduct training sessions and workshops on quality management., Create and present reports on the performance of our IT services and the effectiveness of our quality measures.] Вимоги: Degree, ITIL, Communication skills, QA, Jira, Confluence, Quality assurance, Analytical skills Інструменти: . Бонуси та переваги: Sport subscription, Private healthcare, Integration events.