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QC specialist (quality control) in MarketGrup
Posted more than 30 days ago
8 views
MarketGrup
Without experience
Kyiv
Full-time work
We are looking for a QC specialist for quantitative and qualitative control of the work of assistants, analysis of communications and work with leadsResponsibilities:Quantitative control of indicators of assistants and maintenance of technical tablesAnalysis of leads: number, quality, conversions, impact on paymentQualitative analysis of communications (structure, timing, filling)Identifying and fixing errors, providing recommendations to the managerAnalyzing dialogues, keeping an "assistant car
We are looking for a QC specialist for quantitative and qualitative control of the work of assistants, analysis of communications and work with leads
Responsibilities:
- Quantitative control of indicators of assistants and maintenance of technical tables
- Analysis of leads: number, quality, conversions, impact on payment
- Qualitative analysis of communications (structure, timing, filling)
- Identifying and fixing errors, providing recommendations to the manager
- Analyzing dialogues, keeping an "assistant card"
- Controlling the correctness of data in CRM and KYC
- Forming daily and periodic reports
Requirements:
- Analytical thinking and attention to details
- Proficient in spreadsheets and CRM
- Systematic and responsible
We offer:
- 5 by 2 schedule from 10 to 7 p.m.
- Clear processes and standards
- Team support and development opportunity
Without experience
Kyiv
Full-time work