QA+Tech Support in Easylinkz limited

Position: Tech. Support + jun QASalary level: 600 - 800 EUR per monthCommercial experience: more than 1 yearThe person day-to-day activities:- Review the user stories/specifications as part of QA procedure- Prepare the test cases based on requirements and actualisation of the existing qa checklists (Regression, smoke, release etc.)- Testing/verification/debugging of the issues in the development stage- Cover the existing functionality (from the previous release) with API tests and integration tests (Jmeter + Protractor)- Take part in Release preparation- Take care for the support portal monitoring and request managing- To be responsible for communication with customers in the context of affiliate/account/organization configuration and onboarding- To be responsible for process of IATA and non-IATA newcomers' onboarding process (manage communication, go through with the customer onboarding flow, collect required data, manage the third-party access, configure supplier, psp and accounting system connections, manage timelines, provide the educational sessions)- To be responsible for the ongoing system configurations based on internal of customer requests- Provide second-level technical support to internal and external customers- Manage customer's requests (together with the BA) to prepare them to be developed- Present / demonstrate product to existing or new customers- Take part in internal process tuning (provide recommendations regarding existing processes enhancement, define existing weak points and bottlenecks)Mandatory Requirements:-A proactive position is a must-SQL experience is a must-Intermediate level of English or higher (doc reading/writing, project internal/external communications)-Experience with JavaScript-Good understanding of SQA theory, Agile methodologies-Understanding of SDLCExperience in working with Git, Jira, Confluence-Working experience with different OS (Windows, Mac OS, Linux), with web services (REST, SOAP)-Plan and estimate test efforts.-Linear thinking (to be oriented to reach the goal)-Systems thinking-Json, XML reading/writing-Logs reading (text files, Kibana)-Browser developer tools (console, network, etc)It could be a plus:-Development background (Java, Angular, TypeScript, PHP)-BA background-Working experience with TestRails tool-System analysis skills (catch the idea how will feature be implemented on a technical level)-Experience with tools:SOAP UIPostManDraw.ioExcel :)Google AnalyticGoogle OptimizerJenkinsGrafanaSens your CV and we'll contact you as soon, as possible!