Manager (manager) on issues of population protection/ Protection Project Supervisor in Handicap international

Protection Supervisor 

COUNTRY: Ukraine 

REPORTS TO:  Protection Project Manager 

LOCATION: Kharkiv 

Please send your CV in English only!

GENERAL MISSION 

 The Protection Supervisor will work as part of the protection team and in close collaboration with the other operational and support departments. Under the overall guidance and management of the Protection Manager, the Protection Supervisor will contribute to the development and implementation of the HI activities and tools aimed at collecting and replying through a multisector approach to the needs of the vulnerable population and at strengthening the protection capacity of HI, of the local stakeholders and of their beneficiaries. 

 The Protection Supervisor, together with the Protection Manager, is responsible for: 

• The planning, monitoring, qualitative implementation and follow up of the protection projects and staffs in the assigned duty station. 

• Supporting the Protection team and supervising the Social Workers and Referral officers (including the victim assistance staff), ensuring the implementation of a capacity-building plan in order to guarantee a qualitative delivery of awareness raising and information activities in the field.  

• Keeping meaningful coordination with stakeholders, overseeing the monitoring and evaluation of protection activities and assist on relevant donor reporting. 

• Playing a leadership role within a response team, supporting the coordination of the activities and the communication flow within the Base as relevant. 

MISSIONS / RESPONSIBILITIES 

1. Support to project management 

• Define the activities planning in order to meet the donor requirements and to achieve the defined indicators 

• Contribute to the multisector assessments in and outside the areas of duty, as requested,including field visits, producing relevant reports, individuating potential development at strategical level 

• Support to the implementation of the activities, through the production, testing and improvement of relevant tools, the general support to the field staffs and the capacity to find different solutions depending on the given conditions. 

• Monitoring of the achievements in terms of project indicators  and evaluation of the quality and the relevance of the intervention 

• Support reporting by collecting data and information and providing periodic reports, including description of the activities implemented and analysis of the data 

2. Capacity building and technical support 

• Provide technical support to the team, including protection mainstreaming, ensuring the technical perspective in all the activities  

• Support the development, adaptation and test of information/training awareness raising materials 

• Facilitate the implementation of guidelines and the adoption of defined standards in the field activities 

• Deliver informative/training/awareness raising sessions to direct and indirect beneficiaries as persons with vulnerabilities, persons with disability, elderlies, IDPs, children, staff of public services, institutions and other stakeholders. 

3. Coordination with stakeholders and focal points 

• Establish and conduct meaningful field partnerships with various stakeholders, including authorities, National NGOs, International NGOs, Volunteers communities, groups of peers. 

• Create and improve an effective network of focal points in order to be able to collect and receive information about the needs of the beneficiaries and to obtain support for the activities 

• Maintain a constant dialogue with the operational colleagues of other teams inside the sub-base and in the other bases/national level 

• React to the requirements of the support teams in order to smooth the procedures and facilitate the compliance of the team  

4. Team leading and supervision 

• Connect the field team with the other departments and with the technical specialists, facilitating the mutual support 

• Enhance the internal cohesion and act as focal point for the adherence to the internal policies and the international standards 

• Support the mutual exchange and the internal improvements through team building and capacity sharing 

• Supervise the field team providing guidance and defining pathways to achieve solutions and overcome potential obstacles to the implementation of the activities 

5. Ethics & Conduct 

• Observe at all times strict commitment to HI Security & Safety regulations as per procedures in place.  

• Show professional ethics and adopt a human rights respectful behaviour.  

• Respect beneficiaries’ privacy and confidentiality. 

• Use logistics and materials resources in compliance with HI’s internal regulations and donors’ guidelines. 

• Respect and promote HI’s Policies and report to your line manager any non-respect of HI’s policies amongst the beneficiaries, teams or partners. 

• Report any incident or act that causes any harm to beneficiary or to others. 

• Always interact with children with the presence of their parents or caregivers. 

• Always respect a refusal of services. 

• Ensure reporting of problems, challenges, or constraints in project implementation and execution of tasks and responsibilities to direct line manager. 

6. Contribute to other activities as requested by the Protection PM 

  PROFILE SOUGHT 

Qualification(s):

• University Degree in social work, protection, community services, disability inclusion, sociology, law, humanitarian action, humanities, social sciences. 

 Preferable: 

• University Higher Level Degree in social work, protection, community services, disability inclusion, sociology, law, humanitarian action, humanities, social sciences 

• Specialization training diplomas relevant for the assignments. 

Experience: 

• At least 3 years of practical experience in public or private humanitarian services to vulnerable persons or equivalent experience. 

• Experience in dealing with authorities and services. 

• Experience in managing and supervising staff. 

• Experience in reporting  

• Experience in coordinating services of public authorities or local NGOs. 

• Experience in project management 

• Experience in managerial role in an international NGO/organization. 

• Experience in providing training and in organizing informative sessions to beneficiaries 

• Experience in dealing with authorities and services in Kharkiv area 

Skills: 

• Good knowledge of English (upper-intermediate - spoken and written). 

• Familiarity with humanitarian and protection related technical guidelines and standards, including Minimum Standards for Prevention and Response to Gender Based Violence in Emergencies (GBViE), Child Protection Minimum Standards (CPiE), IASC guidelines, and Prevention of Sexual Exploitation and Abuse (PSEA). 

• Knowledge of the bureaucratic procedures to access to public services, including registration, accessibility, availability, legal issues, etc. 

• Knowledge of vulnerability, disability and intersectionality of needs. 

• Social and counselling capacities. 

• Capacity to implement services, institutions, communities mapping, and to develop relevant tools.  

• Capacity to provide capacity building and awareness raising support. 

• Ability to effectively deal with public authorities, organizing meetings, managing contacts and providing support to persons in need. 

• Knowledge of national social policies and capacity to liaise with institutional partners and other organizations. 

• Capacity to manage a team, ensuring team cohesion, supervision and capacity building  

• Capacity to autonomously plan activities, in order to reach set-up targets  

• Capacity to implement monitoring and reporting, ability to follow procedures, meet deadlines and work independently, proactively and cooperatively with team members. 

• Strong humanitarian commitment, sense of responsibility and respect for the confidentiality of beneficiaries data 

• Strong organizational skills and ability to work under pressure. 

• Computer literacy and knowledge of Microsoft Office tools. 

• High level of diplomacy, cultural sensitivity, security awareness and understanding of sensitiveness of the context. 

• Availability to occasional working travel outside the duty station, if requested.   

Personal qualities: 

• Good communication and listening skills. 

• Flexibility, ability to work with multi-disciplinary and multi-cultural people. 

WORKING CONDITIONS:

Contract: Employment contract (according to Ukrainian legislation) Fixed-Term

Type of employment: Full-time

Benefits Package:

• 30 calendar days for annual leaves 
• 12 days of internal wellbeing paid leaves annually (pro-rata)
• Medical Insurance for HI staff and one dependent (tax paid by HI)
• Individual counselling sessions for HI staff
• Relocation package might be granted for the managerial positions and key positions if needed 
• Relevant supportive measures for person with disabilities (if needed)

EQUAL OPPORTUNITY

HI is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disabilitystatus, religion, ethnic origin, colour, race, marital status, or other protected characteristics. 

If you have a disability and require any special arrangements to assist you during the interview, please inform us with the necessary details.

Handicap International has clear institutional policies on "Child Protection", "Anti-fraud, Bribery and Corruption", "Disability, Gender and Age" and "Protection of Beneficiaries from Sexual Exploitation, Abuse and Harassment”. It is therefore mandatory for all staff to commit themselves to respect, uphold and promote these policies, and to sign the HI Code and Conduct.

By submitting the CV application, the applicant gives his/her consent to the processing of his/her personal data (in accordance with the legislation of Ukraine).

Менеджер (управитель) з питань захисту населення

КРАЇНА: Україна 

ПІДЗВІТНІСТЬ:  Керівник проектів та програм з питань захисту населення 

МІСЦЕ РОЗТАШУВАННЯ: Харків 

 Велике прохання надсилати резюме англійською мовою.

ЗАГАЛЬНІ ОБОВ’ЯЗКИ 

 Менеджер (управитель) у сфері матеріального (нематеріального) виробництва (з питань захисту населення) працюватиме під егідою відділу з питань захисту населення та співпрацюватиме з іншими операційними та допоміжними відділами. За умови загальної підтримки та керівництва з боку керівника відділу захисту інтересів населення управитель проекту з питань захисту населення надаватиме допомогу в процесі розвитку та впровадження діяльності та інструментів компанії НІ для збору та даних і задоволення потреб за допомогою багатопрофільного підходу до потреб вразливих груп населення та підсилення можливостей НІ, місцевих зацікавлених сторін та їх бенефіціарів у сфері захисту населення. 

Менеджер (управитель) у сфері матеріального (нематеріального) виробництва (з питань захисту населення) разом із керівником відділу захисту інтересів відповідатиме за: 

• Планування, моніторинг, якісну реалізацію та відстежування роботи проектів і працівників з питань захисту інтересів населення на місці призначення. 

• Підтримка роботи відділу з питань захисту інтересіin the population and managing the work of social workers and referral specialists (including workers who provide assistance to victims of violence) to better plan the formation of opportunities to guarantee quality information and other information activities on the ground.  

assistance in preparing relevant reports for sponsors. 

• Lead the work of the response team, support coordination efforts and share information with headquarters as needed. 

TASK / AREA OF COMPETENCE 

1. Supporting the work of project managers. 

• Planning activities to meet the requirements of sponsors and achieve the specified indicators. 

preparing the necessary reports, creating individualized development plans at the strategic level. 
various options for solving issues under these conditions. 

• Monitoring the results of project indicators and assessing the quality and compliance of activities. 

. 

2. Capacity building and technical support

• Providing technical support to the work of the department, including prioritizing public interest issues and technical support of all types of activities.  

 

• Support in the implementation of recommendations and transitions to defined standards on the ground. 

disabled, elderly people, IDPs, children, social workerstheir services, institutions and other interested persons. 

3. Coordination of activities of stakeholders and contact persons

• Establishing and maintaining constructive partnerships with stakeholders, including representatives authorities, national and international NGOs, volunteers, mutual aid groups. 

the time of various types of activities. 

• Maintaining constant dialogue with colleagues from other departments on the ground in the local and other offices in the country. 

• Responding to requests from supporting departments to follow procedures and ensure compliance with departmental work requirements.  

4. Management and organization of the work of the department

• Joining the efforts of field teams with employees of other departments and technical specialists, the organization of mutual support for the work of departments. 

 

• Supporting the process of mutual exchange and improvement by building team connections and opportunities. 

activity 

5. Ethics and Code of Conduct

• At all times follow HI's safety and security practices as per procedure.  

• Follow the rules of professional ethics and conduct.  

• Respect the privacy of the beneficiary and the confidentiality of information about him. 

• Use logistical and material resources in accordance with internal instructions of the HI company and recommendations of sponsors. 

groups or partners. 

• Report any incidents or actions that harm the beneficiary or others. 

• Always interact with children in the presence of their parents or guardians. 

• Always be understanding about denial of service.

• Report problems, complications or obstacles in the course of project implementation and performance of tasks and responsibilities to your immediate supervisor.

6. Assist in other activities at the request of the head of the interest protection department

 QUESTIONNAIRE DATA DESIRED

Qualification(s):

• Diploma in the field of social work, protection of interests, public service, work with disabilities, sociology, law, social protection, humanitarian sciences.

 Preferably: 

• Diploma of a higher degree in the field of social work, public service, work with disabilities, sociology, law, social protection, humanities

• Diplomas confirming the completion of relevant trainings, in accordance with the position. 

Work experience: 

• At least 3 years of practical experience in public or private humanitarian organizations working with vulnerable populations or similar.

• Experience working with authorities and service providers.

• Experience in managing and supporting personnel. 

• Reporting experience

• Experience in coordinating the provision of services by representatives of local authorities or NGOs.

• Experience in project management. 

• Experience in a managerial position in an international or national NGO.

• Experience in conducting training and organizing information sessions for beneficiaries. 

• Experience of working with government officials and service providers in the Kharkiv region.

Skills: 

• Knowledge of English (above average - oral and written); 

• Familiarity with humanitarian and protection technical guidelines and standards, including Minimum Standards for Preventing and Responding to Gender-Based Violence in Emergencies, Minimum Standards for Child Protection, IPC Guidelines and Preventing Sexual Exploitation and Abuse

• Knowledge of bureaucratic procedures for accessing public services, including registration, availability, availability, legal issues, etc.

• Knowledge of principles of vulnerability, disability and intersectionality of needs. 

• Social and psychological counseling skills. 

• Opportunities to implement services, work with institutions, carry out community mapping and develop relevant tools.

• Opportunities to conduct capacity building and provide outreach support. 

• Ability to work effectively with government officials, organize meetings, manage contacts and provide support to individuals in need.

• Knowledge of national social policies and the ability to maintain contact with partners and other organizations. 

• The ability to manage the work of the team, ensure unity in the middle of the group, manage and create opportunities.  

• The ability to autonomously draw up an activity plan to achieve defined goals.

• Ability to implement monitoring and reporting tools, follow procedures, meet deadlines and work independently, be proactive and collaborate with other team members. 

• Commitment to humane values, a sense of responsibility and respect for the privacy of data beneficiaries. 

• Strong organizational skills and ability to work under pressure.. 

• Computer literacy skills and knowledge of Microsoft Office tools. 

• High level of diplomacy, understanding of other cultures, understanding of security measures and sensitivities in the context of events. 

• Readiness for periodic business trips if necessary.

Personal qualities: 

• Good communication and listening skills. 

• Flexibility, the ability to work in a multidisciplinary and multicultural environment.

 TERMS AND CONDITIONS

Contract:Employment contract (according to the legislation of Ukraine) Term

< strong style="font-weight: 700">Employment Type:Full Time

Benefits:

• 30 calendar days of annual leave
• 12 days of additional paid wellness leave (pro-rated)
• Health insurance for HI employees and one family member (supplement paid by HI)
• Individual psychological counseling for HI employees
• Relocation package can be provided for management positions and key positions if it necessary
• Appropriate support measures for a person with a disability (if necessary)

OPPORTUNITY

HI is an equal opportunity employer. We value diversity and strive to create an inclusive environment based on mutual respect for all employees. We do not discriminate based on age, gender, disability, religion, ethnic origin, color, race, marital status, or other protected characteristics.

If you have a disability and need any -any special measures to assist during the interview, please let us know the necessary details.

Handicap International has transparent institutional policies on "Protecting Children", "Anti-Fraud, bribery and corruption", "Disability, Gender and Age", as well as "Protection of beneficiaries from sexual exploitation, abuse and harassment". They are mandatory for all employees who are required to respect, support and promote these policies and sign the HI Code of Conduct.

By submitting your resume, the applicant consents to the processing of his personal data (in accordance with the legislation of Ukraine).