Protection of Family Links Field Officer – Kharkiv – 835125 in International Committee of the Red Cross

The International Committee of the Red Cross (ICRC) is an impartial, neutral, and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC is mandated to work in countries affected by armed conflict or other situations of violence. The ICRC is present in over 100 countries and has some 20,000 staff.In 2014, the ICRC expanded its presence in Ukraine. We have over 900 staff working across the county in various professional fields.ICRC is an equal opportunity employer that prioritizes staff safety and security. Qualified female and male candidates are encouraged to apply for the position. For more information, visit the website: http://www.icrc.org/. About the jobThe ICRC Protection Department recruits a Protection of Family Links (PFL) Field Officer to be based in its Kharkiv office. In close cooperation with the team members and line managers, he/she receives and processes tracing enquiries from families of missing persons, collects tracing requests, undertakes tracing activities to search for missing persons, ensures a proper follow up of the missing cases and family enquirers under his/her responsibility, and supports multidisciplinary assessments of the needs of the families of missing persons and response to them.Start date:May 2024 Your Tasks and ResponsibilitiesProactively identify protection issues and protection of civilian population (PCP) cases and contribute to multi-disciplinary needs assessmentActively contribute and promote the development of an integrated and multidisciplinary ICRC response to address the various needs of the affected civilian populationDevelop and maintain contacts with the families of missing and captured personsCollect new tracing enquiries and regularly follow-up on existing enquiriesKeep families informed of any developments or news in their caseEnsure proper documentation and data management Understand and analyze the existing cases to inform the ICRC’s actions in favor of the familiesOrganize and conduct awareness raising sessions with families of missing persons and authorities to disseminate information about ICRC PFL action, and guide families in the search processProactively understand the needs of families of missing individually or more collectively (trends), beyond the right to know: mental health needs, legal and administrative needs, etc., through the organization of focus groups discussions with families of missing Proactively identify referrals to other ICRC departments Actively map and assess available external services for families of missing, in the area of responsibility, and promotes the internal and external services available among families of missingSupport families’ gathering in Kharkiv area of responsibility and together with the team, maintain regular contact with families’ associationsWhat we offer youEmployment contract according to Ukrainian labor lawFlexible working arrangementsAnnual paid 20 working days' vacationCompetitive gross salary between UAH 51,000 and 74,000 UAH before taxationMedical insurance for employees and familyICRC Institutional trainingIndividual development covered by ICRCForeign language coursesConvenient office location in the city centerAbout youTo be successful as a Protection of Family Links Field Officer in the Protection Department, you should possess the following qualifications and experiences and have the following characteristics: Ukrainian citizenship or permanent residence permit in UkraineUniversity degree or relevant professional experienceTypically, 3-5 years of experience in the field of social, political or economic sciences or similarHumanitarian experience is an assetProfessional fluency in English, Ukrainian and RussianComputer literateSelf-motivated with a strong commitment to teamwork and humanitarian principlesFlexible, enthusiastic, and willing to learnAbility to work independently, as well as effectively under supervisionConfidence in managing projects and staffAbility to organize and prioritize multiple tasksAbility to work within a diverse team and establish and maintain good working relations in a multi-ethnic, multi-cultural, and multi-disciplinary environmentInterested? Yes? Then apply.Please submit your CV in English, along with your motivation letter and salary expectations, to the attention of the ICRC People and Culture Team. Please label your CV with your first and last names (First Name LAST NAME).In addition, please complete the compulsory ICRC questionnaire. The questionnaire is available through the following link: https://forms.office.com/e/APw3dvQMHJ.(Click on the link or copy the link into your internet browser.)Your application will be considered only once you have completed the ICRC questionnaire and uploaded your CV in English.Application deadline 28 April 2024Only candidates meeting the abovementioned criteria will be considered and contacted for tests and/or interviews. No inquiries by phone, please. Due to the urgency of the position, the ICRC reserves the right to recruit a candidate who matches the required profile before the above deadline.