Project & Quality Engineer Officer in Team4ua

1. Background 

As part of efforts to enhance inclusive and dignified living conditions for internally displaced persons (IDPs) with mobility limitations, disabilities, and chronic illnesses, this project supports the upgrade and expansion of reception capacities in existing collective sites and selected social-care facilities in Lvivska and Rivnenska oblasts.

The intervention aligns with Strategic Objective 2 of the Ukraine Humanitarian Needs and Response Plan (HNRP) — enabling access to basic services for IDPs, conflict-affected persons, and returnees — and contributes to Thematic Priority 4 of the Humanitarian Coordinator: “Humanitarian contributions to the most vulnerable among the IDPs, including those in collective centers.”

The "Assistance for Collective Centers and Essential Support Services" (ACCESS) project includes surveys, design, and rehabilitation works focusing on inclusive and accessible accommodation with protection and continuity of care for the most vulnerable groups, focusing on IDPs with low mobility.

2. Purpose of the Assignment

The Project & Quality Engineer Officer (PQEO) ensures systematic quality assurance and quality control (QA/QC) across all technical, operational, and service-delivery aspects of the project. The PQEO supports the Project Manager in monitoring adherence to standards, procedures, accessibility requirements, safeguarding principles, and donor compliance, while contributing to continuous improvement, partner capacity-building, and accountability to affected populations.

The role acts as a cross-cutting function, working closely with the engineering team (Contractor), protection/service teams, procurement, MEAL, finance, and implementing partners. 

3. Key Responsibilities

A. Quality Assurance in Project Planning and Management

• Support the Project Manager in reviewing and validating work plans, procurement plans, rehabilitation schedules, and partner implementation plans for quality, feasibility, and compliance.
• Ensure that planning documents integrate national regulations, environmental safeguards, accessibility standards, and organizational policies.
• Monitor progress against indicators and verify the quality of inputs to project tracking tools, budgets, and reports.
• Participate in needs assessments, site surveys, and analysis of technical and service-delivery gaps, ensuring methodological quality and proper documentation.
• Ensure quality and compliance in the development of training and capacity-strengthening plans for partners and local authorities. 

B. Technical Quality Control of Infrastructure Interventions
 

• Conduct regular quality inspections of renovation works, adherence to specifications, and contractor performance.
• Verify that all BoQs, technical designs, and cost estimates meet quality standards and integrate universal accessibility requirements as per Ukrainian legislation.
• Monitor construction/rehabilitation sites for safety, occupational health standards compliance, and riskmitigation measures.
• Maintain checklists, QA/QC protocols, and site monitoring tools; ensure deviations are documented and corrective actions are implemented.
• Support the Project Manager in validating handover procedures and ensure that renovated sites meet all acceptance criteria. 

C. Coordination, Capacity Building, and Liaison
 

• Work with local authorities, site management, and community representatives to ensure quality standards are understood and incorporated into planning.
• Coordinate with sector clusters (CCCM, Shelter/NFI, Protection, Health and the Project CCCM LO) on technical guidelines, accessibility standards, and best practices.
• Provide guidance to contractors, technical teams, and partners on compliance requirements and quality benchmarks.
• Contribute to technical and operational training for NGO staff and partner organizations.

D. Documentation, Reporting, and Data Quality
 

• Maintain complete and organized records of quality assessments, compliance checklists, monitoring reports, design reviews, and corrective action plans.
• Contribute high-quality inputs to monthly progress reports, donor reports, and internal documentation.
• Validate the accuracy, completeness, and timeliness of field data, site documentation, and supporting evidence.
• Monitor adherence to document-control procedures and filing requirements. 

E. Risk Management, Safeguards, and Compliance Monitoring
 

• Identify and report risks in technical designs, construction works, service workflows, procurement procedures, or partner activities.
• Monitor compliance with environmental and social safeguards, accessibility norms, safety regulations, and donor requirements.
• Ensure transparency and integrity in all stages of procurement and implementation through systematic compliance checks.
• Support internal and external audits by providing quality-assured documentation and evidence.
• Flag non-conformities and follow up with the Project Manager and the Head of Projects & Mine Action (in PM absence) on corrective actions.

4. Deliverables
 

• Quality assurance frameworks, checklists, and monitoring tools for infrastructure and service-delivery components.
• Regular site quality assessment reports, including photos, findings, and corrective recommendations.
• Verified and quality-checked technical documentation (BoQs, designs, acceptance protocols, handover documents).
• Quality review reports of protection and essential services implementation by partners.
• Updated risk registers and compliance monitoring reports.
• Contributions to monthly progress reports, donor reports, and lessons learned documentation.
• Final consolidated QA/QC report for completed rehabilitated facilities and service-delivery achievements. 

5. Qualifications and Experience

Essential:
 

• University degree in engineering, architecture, construction management, quality management, humanitarian project management, or a related field.
• Minimum 3–5 years of experience in quality assurance/quality control in construction, infrastructure, humanitarian assistance, or relevant fields.
• Proven experience working with Ukrainian building codes, accessibility standards, and occupational health and safety requirements.
• Experience working in humanitarian or development projects, preferably with IDPs or vulnerable populations.
• Strong analytical skills, attention to detail, and ability to identify risks and non-conformities.
• Excellent documentation, reporting, and communication skills.
• Ability to travel frequently to field sites, including in environments affected by conflict. 

Desirable:
 

• Experience with donor-funded projects (e.g., EU, UN, USAID).
• Knowledge of humanitarian standards such as Sphere, protection mainstreaming, and Accountability to Affected Populations (AAP).
• Experience in partner capacity building and training.
• Familiarity with Clusters coordination systems in Ukraine. 

6. Competencies
 

• Technical Competence: Solid understanding of construction quality standards, protection principles, and accessibility norms.
• Attention to Detail: Ability to identify inconsistencies, design flaws, and deviations.
• Integrity & Accountability: High ethical standards in monitoring procurement and implementation.
• Analytical & Problem-Solving Skills: Ability to propose practical, context-appropriate corrective measures.
• Communication & Teamwork: Ability to collaborate with engineers, social service teams, authorities, and partners.
• Adaptability: Ability to work in fast-changing wartime conditions and manage competing priorities. 

7. Working Relationships
 

• Direct reporting to the Project Manager
• Close collaboration with:
  • Engineering/technical teams
  • Procurement and logistics units
  • Protection and social services teams
  • MEAL and safeguarding units
  • Implementing partners and local authorities
  • Community representatives and persons with disabilities groups 

8. Duration and Duty Station

• Duration: 8 months (with possible extension)
• Duty Station: Lviv, with frequent travel to project sites in Lvivska and Rivnenska oblasts.

9. Reservation:
In accordance with Ukrainian legislation and subject to organizational eligibility, the position may be eligible for staff reservation (military deferment). Reservation is processed in line with national regulations and internal procedures.

10. Diversity, Equity, and Inclusion. We value diverse backgrounds and perspectives and foster a respectful, inclusive working environment where everyone can contribute and grow.

11. EqualEmployment Opportunity. Team4UA is an equal opportunity employer and does not tolerate discrimination on any legally protected grounds.

12. Protection and Ethics. Team4UA adheres to PSEA principles and does not tolerate abuse, harassment, or misconduct. All staff must comply with Ukrainian law, the Code of Conduct, internal policies, complete mandatory safeguarding training, and uphold humanitarian accountability standards.

1. Context

As part of efforts to improve inclusive and decent living conditions for internally displaced persons (IDPs) with limited mobility, disabilities and chronic diseases, this project supports the modernization and expansion of reception capacities in existing places of compact living (collective centers) and selected social protection institutions in Lviv and Rivne regions. The intervention meets Strategic Objective 2 of the Humanitarian Needs and Response Plan in Ukraine (HNRP) — ensuring access to basic services for IDPs, conflict-affected persons and returnees — and contributes to the implementation of Thematic Priority 4 of the Humanitarian Coordinator: "Humanitarian contribution to the most vulnerable categories among IDPs, including those in collective centers." The project "Assistance to Collective Centers and Basic Support Services" (ACCESS) includes survey, design and rehabilitation work with an emphasis on inclusive and affordable housing with protection and continuity of care for the most vulnerable groups, in particular IDPs with limited mobility.

2. Job Purpose

The Design and Quality Assurance Specialist (PQEO) provides systematic quality assurance and quality control (QA/QC) across all technical, operational, and service delivery aspects of a project. The PQEO supports the Project Manager in monitoring compliance with standards, procedures, accessibility requirements, safeguarding principles and donor requirements, while facilitating continuous improvement, partner capacity building and accountability to the affected population. The role is cross-functional and involves working closely with the engineering team (contractor), defense/service delivery teams, procurement, MEAL, finance and implementation partners.

3. Key duties

A. Quality assurance in project planning and management

• Supporting the Project Manager in checking and validating work plans, procurement plans, rehabilitation schedules and partner implementation plans for quality, feasibility and compliance.
• Ensuring the integration of national regulations, environmental guarantees, accessibility standards and organizational policies into the planning documentation.
• Monitoring progress according to indicators and verifying the quality of data for project tracking tools, budgets and reports.
• Participation in needs assessment, field surveys and analysis of gaps in technical support and service provision, ensuring methodological quality and proper documentation.
• Ensuring quality and compliance with romakers of training and capacity building plans for partners and local authorities.

B. Technical quality control of infrastructural interventions

• Conducting regular inspections of the quality of repair works, compliance with specifications and evaluation of the contractor’s work.
• Verification of all details of the scope of work (BoQs), technical projects and cost estimates for compliance with quality standards and universal accessibility requirements in accordance with Ukrainian legislation.
• Monitoring of construction/rehabilitation sites for compliance with safety, occupational health and safety standards risk minimization measures.
• Maintenance of checklists, QA/QC protocols and facility monitoring tools; ensuring the documentation of deviations and the implementation of corrective actions.
• Supporting the Project Manager in the validation of the procedures for the transfer of objects and ensuring the compliance of the repaired areas with all acceptance criteria.

C. Coordination, capacity building and engagement

• Working with local authorities, facility management and community representatives to ensure understanding and consideration of quality standards in planning.
• Coordinating with industry clusters (CCCM, Shelter/NFI, Protection, Health and CCCM LO project) on technical guidelines, accessibility standards and best practices.
• Providing guidance contractors, technical teams and partners regarding compliance requirements and quality criteria.
• Promoting technical and operational training of NGO and partner organization personnel.

D. Documentation, Reporting, and Data Quality

• Maintain complete and organized records of quality assessments, compliance checklists, monitoring reports, project reviews, and corrective action plans.
• Prepare quality materials for monthly progress reports, donor reports, and internal documentation.
• Validate accuracy, completeness, and timeliness of field data, documentation objects and supporting evidence.
• Monitoring compliance with document control procedures and archiving requirements.

E. Risk management, safeguards and compliance monitoring

• Identifying and reporting risks in technical projects, construction works, service delivery workflows, procurement procedures or partner activities.
• Monitoring compliance with environmental and social safeguards, accessibility standards, safety regulations and donor requirements.
• Ensuring transparency and integrity at all stages of procurement and implementation through systematic audits compliance.
• Supporting internal and external audits by providing quality certified documentation and evidence.
• Fixing non-conformities and monitoring the implementation of corrective actions together with the Project Manager and the Head of Projects and Mine Action (in the absence of PM).

4. Expected results

• Quality assurance frameworks, checklists and monitoring tools for infrastructure and service delivery components.
• Regular facility quality assessment reports including photographs, findings andrecommendations for adjustments.
• Verified and quality-checked technical documentation (BoQs, projects, acceptance protocols, handover documents).
• Reports on the quality review of the implementation of protection and essential services by partners.
• Updated risk registers and compliance monitoring reports.
• Contributions to monthly progress reports, donor reports and documentation of received lessons learned.
• Final consolidated QA/QC report on completed rehabilitated facilities and service delivery achievements.

5. Qualifications and Experience

Required:

• University degree in engineering, architecture, construction management, quality management, humanitarian project management or related field.
• Minimum 3-5 years of experience in quality assurance/quality control in construction, infrastructure, humanitarian assistance or related fields.
• Proven experience with Ukrainian building codes, accessibility standards and occupational health and safety requirements.
• Experience in humanitarian or development projects, preferably with IDPs or vulnerable populations.
• Strong analytical skills, attention to detail and the ability to identify risks and non-conformities.
• Excellent documentation, reporting and communication skills.
• Ability to travel frequently facilities, particularly in conflict-affected environments.

Desirable:

• Experience with donor-funded projects (e.g. EU, UN, USAID).
• Knowledge of humanitarian standards such as Sphere, protection integration and Accountability to Affected Populations (AAP).
• Experience in capacity building and training partners.
• Familiarity with the Cluster coordination systems in Ukraine.

6. Competencies

• Technical Competence: Deep understanding of construction quality standards, safety principles and accessibility standards.
• Attention to detail: Ability to identify non-conformities, design flaws and deviations.
• Integrity and Accountability: High ethical standards in procurement monitoring and implementation.
• Analytical and problem-solving skills: Ability to propose practical, context-appropriate corrective actions.
• Communication and teamwork: Ability to collaborate with engineers, social services teams, authorities and partners.
• Adaptability: Ability to work in a rapidly changing wartime environment and manage competing priorities.

7. Working relationship

• Direct reporting to the Project Manager.
• Close collaboration with:
• Engineering and technical teams.
  1. Purchasing and logistics departments.
  2. Protection and social services teams.
  3. MEAL and safeguarding units.
  4. Implementation partners and local authorities.
  5. Representatives of communities and groups of persons with disabilities.

8. Duration and place of work

• Duration: 8 months (with possible extension).
• Place of work: Lviv, with frequent trips to project sites in Lviv and Rivne regions.

9. Reservation:
According to the legislation of Ukraine and provided that the organization meets the criteria, the position may be subject to employee reservation. The booking procedure is carried out in accordance with the current regulatory requirements and internal procedures of the organization.

10. Diversity, equality and inclusion. We value diversity of experience and create an inclusive environment where everyone can grow and contribute.

11. Equal employment opportunities. Team4UA is an equal opportunity employer and does not allow discrimination on any grounds protected by law.

12. Privacy and Ethics. We adhere to the principles of the PSEA and do not tolerate abuse or harassment. All employees are required to comply with the law, Code of Conduct and internal policies, undergo mandatory training and uphold humanitarian standards of accountability.