Project Manager (PM) in a marketing agency in CyberLine

Requirements:

1. Developed empathy. The ability to understand the essence of the question/problem, to listen to the client. A sincere desire to help solve problems
2. Business communication skills. Ability to translate client goals and objectives into technical language for advertising specialists/developers/designers, etc. and vice versa
3. Ability to resolve conflict situations with clients
4. Skills to work and control tasks in task managers
5. Basic understanding of how to organize internet advertising (Google Ads, Facebook/ Instagram Ads) and how it helps to solve customer needs. Understanding of the main key indicators of advertising effectiveness
6. Project accounting skills (planning, control, implementation)
7. Minimum level of English language — B1
8. Minimum level of Ukrainian language — B2/ C1
9. Availability of work experience from 1 year
10. Attention to details

Working conditions< /b>:

• Flexible graphics. The possibility to leave for personal matters in the absence of urgent tasks
• Remote
• Fair pay that can be influenced
• Adequate management. Democratic style of management
• Accounting of tasks and all processes in the ERP system (virtual office)
• There are already completed projects that we are ready to put into work
• Internship and assistance

Duties:

Communicative tasks:

1. Formation of customer loyalty through professional and timely communication.
2. Ensuring a true mutual understanding between the needs of the client and the production department
3. Monitoring and encouraging payments from clients
4. Striving to receive positive feedback from the client< /li>
5. Be present at the company's weekly and situational video meetings.

Control of the production department:

1. Coordination of KPIs (key performance indicators of the project) between the client and the production department< /li>
2. Control and stimulation of KPI implementation of the project by the production department
3. Accounting of all projects in the ERP system

Development of a portfolio of client projects:

1. Offering and selling additional services to customers that can solve their needs
2. Activating old customers/projects. Offering to resume work with projects
3. Trying to increase value of the entire client portfolio for all projects

Get in touch. Maybe you are the person we are looking for.