Project Manager | Business Analyst in Softermii

About the company:

Softermii (www.softermii.com) is an outsourcing/outstaffing company with more than 8 years of experience in web and mobile application development with a team of more than 120 specialists from 6 countries.

We have withstood multiple challenges, such as COVID-19 pandemic and war aggression against Ukraine, we have secured sustainable development processes, saved all our projects and jobs. Even more — we’re constantly growing.

Every day we add new project to our portfolio in the following areas of expertise:

Healthcare

Real estate

Livestream E-commerce

Fintech (WealthTech, Capital Trading)

Real-Time Communications (RTC)

In addition, we develop 2 of our own solutions that help our customers get faster applications for video or audio calls (www.softermii.com/solutions/vidrtc) or an application for real estate with 3D visualization

(www.softermii.com/solutions/apartmii)

Company’s mission:

Softermii: Succeed Without (L) imitations

We will turn any idea into a valuable product.

Our plans as a company:

We want to move from a regular outsourcing business to an ecosystem of outsourcing, education and product development companies.

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Type of cooperation: Full-time/remote

⚡️Your responsibilities will be:

As a Business Analyst:

-Thoroughly understand customer and user needs to offer solutions better than the customer imagined.

— Accept other people’s ideas when they are better.

— Understand technical and budgetary constraints to offer feasible solutions.

— Document decisions concisely and clearly.

— Communicate directly with the customer, clarify and formalize requirements.

— Verify requirements with various stakeholders to ensure they meet business needs.

— Develop and communicate clear visions of the products aligned with overall business goals and objectives.

— Create, prioritize, and maintain product backlogs to ensure they reflect the evolving needs of the products.

— Define acceptance criteria and user stories outlining desired outcomes and functionalities of the products.

— Facilitate communication, provide progress updates, gather feedback, and manage expectations to ensure alignment.

— Manage a team of up to 5-7 people, plan tasks and releases.

— Develop realistic and achievable project schedules and constantly monitor their implementation.

— Have a basic understanding of how databases work and are organized.

— Understand the basic principles of technologies and architectures used in the project for effective communication with technical teams.

As a Project Manager:

— Launch new projects, including kick-offs with the client and team, and create a communication plan.

— Transfer project information from the sales office to Heads of Offices.

— Facilitate the determination of team members for projects with Heads of Offices.

— Create job descriptions for new positions.

— Make hiring decisions.

— Train necessary technical and soft skills for the project team.

— Achieve project KPIs.

— Manage the project budget, considering resource costs, obligations, and expense forecasting.

— Understand basic principles of Project Management, including Team Composition, PNL, Time Tracking, and Reporting.

— Solve problems related to the team and customer.

— Effectively respond to changes in project requirements and the business environment.

— Offer new ideas and methods to improve product efficiency and competitiveness.

— Build and maintain relationships with clients.

— Handle customer upsale opportunities.

— Ensure backlogs are refined and updated.

— Monitor project schedules and implementation.

— Provide progress updates and gather feedback to keep everyone on the same page.

🗞Our requirements to you:

— 3+ years of experience as PM/BA in an outsourcing company.

— Advanced English level.

As a Business Analyst:

— Experience in building roadmaps, charts, and reports for project visualization and management.

— Data visualization skills to build mockups, wireframes, use case diagrams, prototypes, etc.

— Knowledge and experience with Agile, Scrum, and Kanban methodologies.

— Ability to use project management tools and wiki systems to organize and document information.

— Strong communication skills to interact with various project stakeholders.

— Experience and understanding of pre-sale process.

— Project scope decomposition preparation.

— Project scope estimation.

— Strong experience in User Stories preparation, Acceptance Criteria documentation, and approval with the client.

— Change Requests management.

— Strong understanding of business flows, processes, and purpose.

— Experience in UI/UX design review based on prepared requirements and correction of them.

— Ability to simplify solutions when clients try to bring complex requirements for the project.

— Risk management.

As a Project Manager:

— Launch of a new project: kick-off with the client and team, communication plan, etc.

— Transfer the information about the project (received from the sales office) to Heads of Offices.

— Facilitate the determination of team members for projects with Heads of Offices.

— Creation of job descriptions for new positions.

— Decision-making on hiring.

— Achieving project KPIs.

— Training necessary technical and soft skills for the project team.

— Problem-solving on the project (team, customer).

— Customer upsale.

— Building relationships with clients.

👨‍💻Who will you have the opportunity to meet during the hiring process (stages):
Call, HR, Tech, Final.

🥯What we can offer you:

• We have stable and highly-functioning processes — everyone has their own role and clear responsibilities, so decisions are made quickly and without unnecessary approvals.
• You will have enough independence to make decisions that can affect not only the project but also the work of the company.
• We are a team of like-minded experts who create interesting products during working hours and enjoy spending free time together.
• Do you like to learn something new in your profession or do you want to improve your English? We will be happy to pay 50% of the cost of courses/conferences/speaking clubs.
• Do you want an individual development plan? We will form one especially for you + you can count on mentoring from our seniors and leaders.
• Do you have a friend who is currently looking for new job opportunities? Recommend them to us and get a bonus.
• And what if you want to relax? Then we have 21 working days off.
• What if you are feeling bad? You can take 5 sick leaves a year.
• Do you want to volunteer? We will add you to a chat, where we can get a bulletproof vest, buy a pickup truck or send children’s drawings to the front.
• And we have the most empathetic HRs (who also volunteers!). So we are ready to support your well-being in various ways.

👨‍🏫A little more information that you may find useful:

— our adaptation period lasts 3 months, this period of time is enough for us to understand each other better;

— there is a performance review after each year of our collaboration where we use a skills map to track your growth;

— we really have no boundaries in the truest sense of the word — we have flexible working day, remote or office is up to you.