Product Quality Specialist (night shifts) in Develux

What are wedoing? Develux isanIT consulting and software development company with products for theUS market and outsourcing services worldwide. The company has been onthe market since 2014 and has achieved perfect results inour four business units. Wehave 350+ goal-oriented, passionate specialists who are open tonew challenges.How old isthe project? What stage isitat? Weare inthe ed-tech space helping hundreds ofthousands ofstudents deal with academic hurdles and questions. Wehave been around since 2014, overgrowing every year. Furthermore, weare currently working onexpanding the functionality ofour product, all while focusing onimproving customer experience and increasing our financial metrics.Our company isaB2B2C educational platform that provides academic paper writing services. Our clients can choose the type ofwork, set requirements and deadlines, and choose the author. Inaddition, online chat allows customers and authors tocommunicate with each other toclarify.Wealso provide services for checking papers for plagiarism, editing and correcting text, and training and advice onimproving research paper writing skills. Our team ofwriters consists ofonly the best experts, who are rigorously screened and constantly improve their skills.Our platform also provides the opportunity toreceive feedback from authors and ask for technical support and help inchoosing the best work.Weconstantly improve our platform and services toprovide our customers with the highest convenience and quality.Our support team isalways available tohelp customers with any questions regarding our platform. Westrive toensure that our clients have only apositive experience withus and recommendus totheir friends and colleagues.Responsibilities:—Check the academic writing papers (research papers, essays, presentations, etc.) onwhether they contain any issues with their quality;—Quality check isrequired ondisputed orders (20+orders daily)—Ability tocritically evaluate the essay, read the instructions, compare, and notice issues with writing style, grammar, formatting—The candidate should perform quality checks onselected experts and suggest ways for them toimprove academic writing.—The candidate should also take part inthe development ofwriting guides.—Necessity towork night shifts (22:00- 7:00)Skills &Experience:—The candidate who worked inthe academic writing field will bepreferred;—Weneed people who know the field and its basics (what anacademic writing serviceis, who its customers are, what anessayis, etc.).—Candidates who are well versed inhumanitarian disciplines and exact science disciplines are welcomed. —The experience ofworking inCRM and with task managers will beaplus.Required Hard Skills:—Knowledge ofhow towrite and structure anessay;—Knowledge ofacademic writing conventions: essay types (research paper, case study, article review, etc.), citation styles (MLA, APA, Chicago, etc.), and more;—Ability toquickly cross-check whether the paper isaccording toinstructions/rubric;—Knowledge ofessay formatting;—Ability towork with sources and search for plagiarism, either manually orwith plagiarism checkers;—Ability tolocate and explain mistakes inwriting (grammar, style, etc).Competencies the candidate should possess:1. Aperson should beattentive todetails and able tometiculously review and analyze academic writing papers toidentify errors, inconsistencies, orareas for improvement.2. Candidates should becooperative. They will have tocooperate with the representatives ofother departments, such asWriter Managers and Support Agents. 3. Professional communication skills are amust. Wewill ask for proficiency inconveying feedback, suggestions, and recommendations towriters inaclear, constructive, and professional manner. Sometimes, you will also need toexplain your decision tothe client. 4. Time management skills are needed. The ability toprioritize tasks, manage deadlines, and efficiently allocate resources isessential toensuring the timely completion ofquality assessments.5. Problem-solving skills. The necessity toidentify issues orchallenges inacademic papers and devise effective and fair solutions for both clients and experts. Working conditions—Payment ofincome inUSD every 1ofthe month—Compensation oftrainings/ courses upto100%—English Classes—Health Insurance, Sports activities compensation—Pizza Fridays/teambuilding/corporate lunches—Development inateam ofexperienced and open-minded professionals who are open tosuggestions for process improvementQuestions and Answers:—Doyou have anoffice that works inthe absence oflight?Yes, ofcourse! Our office isequipped with everything necessary, ensuring uninterrupted work, even during blackouts.—Can Iwork remotely from another country?Yes. Weunderstand the importance ofbeing safe.—Doyou cooperate with Russia and its citizens?No. Our company was founded in2014, and even then, weunderstood that Russia isanaggressor country, and wedonot want tohave any relations withit.—Did the company support its employees atthe beginning ofthe war?Ofcourse! The principal value ofour company ispeople. Onthe first day ofthe full-scale invasion, everyone received monetary compensation. Wehave also created coordination groups for the location ofthe temporary stay.What social package and benefits are offered?—English courses (upto80USD/month after successfully completing the probation period).—Compensation for the cost ofasubscription sports center (upto80USD/month after successfully completing the probation period).—Medical insurance (50% after successful completion ofthe probation period) or$200a year for health care.—Corporate events.Hiring process:—HR-call with Recruiter—Interview with the Hiring manager (1hour)—Test Task—Reference check—Proposal for cooperation with DeveluxPlease note that feedback with results oftheCV review will beprovided only inthe event ofadecision tofurther consider your candidacy.Otherwise, your data will beretained inthe company’s CVdatabase, and wewill gladly contact you ifasuitable vacancy becomes available. The consideration period is10working days.