Product Owner (B2B Forwarding) in Nova poshta

Nova Poshta is the leader of express delivery in Ukraine. The company delivers documents, parcels, large loads, and also provides freight transportation and fulfillment services. Our team is constantly growing, and now we are looking for a Product Owner to develop the client's forwarding account - a service that allows Ukrainian businesses, entrepreneurs and private individuals to easily order goods from China and other countries of the world with delivery to the nearest branch or post office.

We offer:

• Official employment, "white" wages, paid holidays, sick days, business trips;
• Medical and life insurance;
• The ability to create and scale a product that isa key logistics tool for thousands of Ukrainian companies and entrepreneurs;
• Friendly team and a driving atmosphere;
• Opportunity for professional and career growth within the company.

Main duties:

• Product development management: development of the Forwarding product as a separate service with a focus on the B2B segment. Formation of structure, work logic, Roadmap and prioritization of backlog;
• Optimization of client experience (UX/UI) for business: creation and simplification of work scenarios for corporate users (work with commercial batches, mass issuing of invoices, multi-accounts, document flow). Ensuring the convenience and speed of the service;
• Integration into the ecosystem: ensuring the consistency of the UX and logic of the Forwarding service with the New Mail Business Cabinet, API integrations and other company services;
• Adapting to Chinese B2B e-commerce: creating a convenient flow for entrepreneurs who order goods on Chinesewholesale and marketplace platforms (Alibaba, 1688, Taobao, Tmall, etc.) taking into account the specifics of commercial purchases;
• Digitization of warehouse processes (China - Ukraine): digitization of consolidation processes and deconsolidation of commercial cargo, ordering photo reports, checking the quality of goods (defects) in the warehouse, labeling and returning goods to the seller;
• Coordination of cross-functional teams: close interaction with developers (web and mobile), UX/UI designers, QA, as well as international logistics units,customs brokers (for commercial customs clearance) and warehouse;
• Analytics and Data-driven solutions: full responsibility for product B2B service metrics. Work with analytical tools (Google Analytics, Firebase, Amplitude) and system work with feedback from businessese-clients (CSI, NPS).

Requirements for the candidate:

• Experience in the position of Product Manager / Product Owner from 2-3 years. Experience in the development of B2B products, services in the field of international delivery or e-commerce will be a significant advantage;
• Expertise in working with China: a deep understanding of the specifics of Chinese trading platforms (especially B2B - Alibaba, 1688), the characteristics of the Chinese market, the mentality of sellers and internal logistics of China;
• Understanding the specifics of commercial cargo: knowledge of restrictions and rules for the transportation of various categories of goods from China (electronics with batteries, branded items, bulky and fragile cargo, liquids);
• Knowledge of warehouse logistics and customs clearance: understanding of the processes of international transportation, consolidation of consignments of goods, packaging for international transportation, as well as understanding of the processes of commercial customs clearance (B2B);
• Practical experience of working according to the Agile/Scrum methodology: setting priorities, maintaining a backlog, writing User Stories (knowledge of Jira/Confluence);
• Skills to conduct B2B CustDev and in-depth market analysis;
• Excellent communication skills, the ability to find a common language with the IT team, operational business and key corporate customers;
• English language at a level sufficient to work with international partners.

If all it's about you and you want to be a part of New Mail — send your resume with wishes for the level of financial reward.