Product Owner in Tribute Technology

Job Summary

ABOUT TRIBUTE TECHNOLOGY:

At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine.

ABOUT YOU:

The Product Owner is the key stakeholder in the agile development process, responsible for the day-to-day execution of the product roadmap. They collaborate with the chief product owner to co-develop a roadmap and lead products and features throughout their full lifecycle. They work with cross-functional teams and various stakeholders, including design/user experience, engineering, and user enablement. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Deliver on the product vision:

• Co-own and executes product roadmap with the chief product owner.
• Partner with stakeholders across the organization to inform the product vision, strategy, features, and prioritization.

• Inspire and drive the squad to deliver great products: 

• Decompose product roadmap items into well-defined product requirements including features, user stories, and acceptance test criteria.
• Ensure customer tickets are given appropriate priority and treated in a timely manner. 

• Ensure products are ready for go:

• Document all new features to educate internal and external stakeholders.
• Collaborate with the production team to understand where improvements are needed to improve the implementation process. 

• Be customer-centric and operate with a continuous improvement mindset: 

• Perform customer interviews and participate in workshops to understand end-user needs and context of use.
• Conduct usability studies with end-users on existing product and prototypes to refine design and identify areas for improvement.
• Monitor post-launch product performance to evaluate areas for future investment.