The gas supply company "Naftogaz of Ukraine" continuously and stably provides gas to 12.4 million Ukrainian households and is a reliable supplier of gas and electricity for small and medium-sized businesses.< /p>We pride ourselves on our high quality customer service available through various communication channels:Contact Center: More than 150 specialists are always ready to help.Online channels: Facebook, e-mail, Viber chats, Telegram and NaftogazGasSupply Facebook Messenger.Wide partner netwo
The gas supply company "Naftogaz of Ukraine" continuously and stably provides gas to 12.4 million Ukrainian households and is a reliable supplier of gas and electricity for small and medium-sized businesses.< /p>
We pride ourselves on our high quality customer service available through various communication channels:
- Contact Center: More than 150 specialists are always ready to help.
- Online channels: Facebook, e-mail, Viber chats, Telegram and NaftogazGasSupply Facebook Messenger.
- Wide partner network< /strong>: Over 3,000 points of contact together with regional and national partners, such as Oschadbank, Nova Poshta, Privatbank, PUMB.
One of the company's activities is the platform tech.gas.ua, which helps customers find convenient and energy-efficient solutions for their homes.
WE OFFER:
- decent salary, the size of which will be discussed at the interview;
- comfortable and modern office in the center ofthe city on Sholudenko Street, 1;
- reservation for conscripts;
- opportunity for professional and career growth ;
- corporate English;
- official employment and official employment contract, paid vacation (24+5 additional calendar days) and sick pay;
- health bonusbefore vacation (50% of salary)and bonus to the industry holiday (100% of salary).
YOUR TASKS AND DUTIES WILL BE:
- process and analyze large volumes of data to identify useful dependencies, search for insights and trends in order to improve the performance of the marketing team and related departments;
- analyze customer data to identify patterns and cause-and-effect relationships, form analytical conclusions and recommendations;
- manage resources involved in marketing projects, track project statuses, inform management about the quality of project implementation and their effectiveness;
- ensure creation of a system for working with internal company data: analysis of service conversion of key indicators of behavior of the client base, sales, business performance;
- prepare regular and operationalactive reporting, perform plan-fact analysis, determine metrics for evaluating the effectiveness of marketing activities, provide data visualization, dashboard settings;
- develop a system for working with external market information: comprehensive market research, analysis of quantitative and qualitative survey results , participation in panels, etc.;
- segment the client base based on customer behavioral traits, assess the potential of each segment in order to form targeted marketing communications;
- analyze the effectiveness of marketing campaigns and the reasons for changes in key metrics ;
- conduct A/B and multi-testing to determine the effectiveness of various marketing approaches and strategies;
- predict patterns of customer behavior, taking into account all possible influencing factors and identify market trends;
- prepare technical specifications, coordinate IT work within the framework of reporting automation;
- participate in cross-functional projects, taking into account the implementation of IT solutions;
- participate in the formation and control of the implementation of marketing strategies, budgets.
OUR WISHES FOR FUTURE COLLABORATOR:
- complete higher education in the field of marketing or economics;
- you have 2 years of experience as a marketing/product/CRM analyst;
- knowledge of tools of marketing analysis (SWOT analysis, ABC analysis, etc.);
- knowledge of traffic analysis tools;
- experience of reporting in Power BI;
- skills for working with large arrays of data.
We are waiting for yourdetailed resume with specified financial expectationsand we will be glad to see you in the team of our company.
The Naftogaz Ukrainy gas supply company is constantly growing and developing. Join our team and make the lives of Ukrainians more comfortable and safer with us!