Product Analyst in JustAnswer

About The Role

In this role, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments.

What You’ll Do

• Collaborate with Product and Analytics leaders to conduct in-depth analyses and deliver actionable insights that drive tangible business impact.
• Dive into vast amounts of internal and external data to identify growth and optimization opportunities for the business.
• Package and communicate your findings and recommendations to a wide audience, including senior leadership.
• Perform both Descriptive and Prescriptive Analytics, including advanced modeling techniques like NLP and Text mining.
• Lead experiments (AB, MAB) and build reports to track trends and inform decision-making.
• Shape growth strategies from marketing and operational standpoints, operating as a lead analyst to understand our audience and guide strategic decisions.

What We’re Looking For

• 5+ years of experience (e-commerce, customer experience, and app-related products would be preferable)
• Proficiency in analysis and business modeling using Excel
• Experience with Google Analytics, BigQuery, Google Ads, PowerBI, and Python / R would be a plus
• Strong SQL skills, with the ability to write complex queries and extract valuable insights.
• Expertise in Descriptive and Inferential Statistical Analysis, coupled with experience in setting up and driving A/B Testing or Hypothesis Testing.
• Excellent written and verbal communication skills, with the ability to translate analysis results into actionable business recommendations.
• English proficiency (from upper-intermediate strong).

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product