PRO Manager (Ukrainian) in GG.BET

GG.BET is a product IT company that creates one of the world's best services at the intersection of technology, eSports and entertainment. Today, GG.BET is one of the most recognizable brands in the esports industry. The company was created in 2016 by eSports fans. We play, enjoy the tournaments, follow the changes in the teams and the free patches. If you know what GG means, join us and develop the industry together, which is growing at a crazy pace. We are eSports! ;Assisting in solving customer problems, fixing and forwarding requests to technical departments;Outgoing activity in the form of sms messages, emails, calls with the aim of keeping the customer;Working with the customer base (tracking activity and responding to certain patterns of behavior);Informing customers about current events/promotions on the site, making direct sales using incoming/outgoing chats and calls. Who are we looking for? Knowledge of the Ukrainian language at the native level; Work experience as a support specialist from 1 year; PC knowledge at the level of a confident user; Ability to work with large volumes information and willingness to learn; Stress resistance, responsibility, attention to details; High communication skills, conflict management, ability to think flexibly and outside the norm. We offer: A close-knit team and an interesting environment; Interesting tasks and a pleasant reward; Soc. package: paid and unpaid vacation, sick pay, FOP support, medical insurance, 12 sick days, birthday day off; Three work formats: full remote, hybrid or office in the center of Kyiv; Rotation program; No overtime; No micromanagement We don't have bureaucracy; We don't support toxic relationships.