Population Protection Manager (Mental Health and Psychosocial Support)/ MHPSS Project Supervisor in Handicap international

5. Ethics and Code of Conduct

· In all cases, comply with the protection and safety standards of the HI company in accordance with the procedure.

· Respect privacy beneficiary and confidentiality of information about him.

· Use logistical and material resources in accordance with internal instructions of the HI company and recommendations of sponsors.

· Respect and promote HI company policies and report any non-compliance with company policies to beneficiaries, groups or partners to the immediate supervisor.

· Report any incidents or actions that harm the beneficiary or others.

· Always interact with children in the presence of their parents or guardians.

· Always be understanding when refusing to provide services.

· Report problems, complications or obstacles during project implementation and performance of tasks and duties to your immediate supervisor.

6. Assist in other activities at the request of the head of the interest protection department

DESIRABLE SURVEY DATA

Qualification(s):

• Diploma in the field of social protection of the population or in the field of mental health protection of the population.
• Diplomas/certificates confirming completion of training relevant to the position.

Work experience:

• At least 3 years of practical experience in public or private humanitarian organizations working with vulnerable populations or similar.
• Experience of working with government officials and service providers. - Experience of managing and supporting personnel.
• Reporting experience (written/oral).
• Proven experience in computer literacy and excellent knowledge of Microsoft Office tools.

Skills:

• Knowledge of English (intermediate level - oral and written);
• Familiarity with humanitarian and protection technical guidelines and standards, including Minimum Standards for Preventing and Responding to Gender-Based Violence in Emergencies, Minimum Standards for Child Protection, IPC Guidelines and Prevention of Sexual Exploitation and Abuse
• Ability to work effectively with government officials, organize meetings, manage contacts and provide support to individuals in need
• Knowledge of national social policies and the ability to maintain contact with partners and other organizations.
• The ability to manage the work of the team, to manage and create opportunities.
• Ability to implement monitoring and reporting tools, follow procedures, meet deadlines and work independently, be proactive and collaborate with other team members. 
• Knowledge of the principles of vulnerability, disability and intersectionality of needs. 
• Readiness for periodic business trips if necessary. 
• Social and psychological counseling skills.

• Dedication to humanitarian values, sense of responsibility and respect for the privacy of the beneficiaries .

• Strong organizational skills and ability to work under pressure
  
  Personal qualities:
  
  

• Good communication and listening skills.

• High level of diplomacy, understanding of other cultures, understanding of security measures and sensitivity in the context of events. 

• Kindness, purposefulness, responsibility. 

• Resistance to stress, the ability to work in multitasking conditions. 

• Conflict management skills. 

• Motivation to help the most vulnerable people.

COMMITMENT

• Adherence to departmental policies: Child Protection Policy, Sexual Exploitation, Abuse and Harassment Policy, Anti-Fraud and Corruption Policy, Gender, Age and Disability Policy and Code of Conduct;
• Adherence to relevant procedures;
• Following the safety rules outlined in the safety plan; safety for all depends on the behavior of each individual worker; the behavior of each individual affects the safety of all workers;
• Providing all security information to the Security Project Manager and promptly informing him/her of security incidents affecting our organization;
• Presence at the workplace / punctuality;
• Availability: the specialist can travel outside the place of permanent residence for a long time or conduct activities / perform tasks during weekends or public holidays.

The list of tasks and responsibilities given in this job description is not exhaustive and may change based on the needs of the project

TERMS OF WORK

Contract:Employment contract (according to the legislation of Ukraine) Term

Employment type: Full time

Advantages:

• 30 calendar days of annual leave
• 12 days of annual paid wellness leave (pro-rated time worked)
• Health insurance for HI employees and one family member (supplement paid by HI)
• Individual psychological counseling for HI employees
• Relocation package can be provided for management positions and key positions if necessary
• Appropriate support measures for a person with disabilities (if needed)

All interested candidates regardless of age, gender, race, religion, sexual orientation, ability or ethnicity are encouraged to apply for the position.

By submitting a resume, the applicant consents to the processing of his personal data (in accordance with the legislation of Ukraine).

OPTIONS

HI is an equal opportunity employer. We value diversity and strive to create an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability, religion, ethnic origin, color, race, marital status or other protected characteristics.

All interested candidates, regardless of age, gender, disability, religion, ethnic origin, color, race, marital status or other characteristics, are encouraged to apply for the position.

If you have a disability and require any special arrangements to assist you during the interview, please let us know the necessary details.

Handicap International has transparent institutional policies on Child Protection, Anti-Fraud, Bribery and Corruption, Disability, Gender and Age and Protecting Beneficiaries from Sexual Exploitation, Abuse and Harassment. They are binding on all employees who are required to respect, support and promote these policies and sign the HI Code of Conduct.

MHPSS Project Supervisor

COUNTRY:Ukraine

REPORTS TO:Protection and MHPSS Project Manager

LOCATION: Mykolaiv

Handicap International has clear institutional policies on "Child Protection", "Anti-fraud, Bribery and Corruption", "Disability, Gender and Age" and "Protection of Beneficiaries from Sexual Exploitation, Abuse and Harassment”. It is therefore mandatory for all staff to commit themselves to respect, uphold and promote these policies, and to sign the HI Code and Conduct.

Project Supervisor works in the field of material (immaterial) production (concerning public protection / mental health and psychosocial support (MHPSS)) operates under the guidance of the Project and Program Manager and collaborates with other operational and support departments. They also lead one of Handicap International's (HI) interdisciplinary teams. With overall support and direction from the Project and Program Manager, the Manager assists in the development and implementation of HI's activities and tools for data collection and addressing needs through a multi-disciplinary approach for vulnerable population groups. They also work on strengthening HI's, local stakeholders', and beneficiaries' capacities in the areas of public protection, mental health, and psychosocial support.

      Project Supervisor in the field of material (immaterial) production (concerning public protection / mental health and psychosocial support) will, together with the Project and Program Manager, be responsible for:

• Planning, monitoring, ensuring the quality of implementation, and tracking the work of projects and staff concerning public protection interests at the field level.
• Supporting constructive collaboration among stakeholders overseeing the monitoring and evaluation of public protection measures, and assisting in preparing relevant reports for donors.
• Taking a leadership role in the response team, supporting coordination efforts, and sharing information with the head office as necessary.

MISSIONS/RESPONSIBILITIES

1. Supporting the work of project managers.

·   Planning activities to meet donor requirements and achieve defined indicators.

·   Assisting in conducting multi-sectoral assessments within their area of responsibility, if necessary, including field visits, preparation of required reports, and creating individualized strategic development plans.

·   Supporting the implementation of activities by developing and refining relevant tools, providing overall support to operational staff, and exploring various solutions to issues under the given conditions.

·   Monitoring the results of project indicators and evaluating the quality and compliance of activities.

·  Helping in report formation by collecting information and preparing periodic reports, including descriptions of conducted activities and data analysis.

2. Capacity building and technical support

·   Providing technical support to the department, including prioritizing public protection issues and ensuring technical support for all activities.

·   Supporting the development, adaptation, and validation of data and/or training materials related to raising public awareness.

·   Assisting in implementing recommendations and transitioning to defined standards on the ground.

·  Supporting the execution of informational/training/awareness activities for direct and indirect beneficiaries, including vulnerable groups, people with disabilities, the elderly, internally displaced persons (IDPs), children, social service workers, institutions, and others.

3. Activities’ coordination of interested persons and focal points

• Establishing and maintaining constructive partnerships with interested persons, including representatives of government agencies, national and international NGOs, volunteers, and self-help groups.
• Creating and enhancing an effective network of contacts for gathering and obtaining data on beneficiaries' needs, as well as securing assistance during various activities.
• Maintaining ongoing dialogue with colleagues from other departments at local and other country offices.
• Responding to requests from support departments to ensure procedural compliance and adherence to departmental requirements.
• Promoting the local external prestige and impact of HI’s experience in the protection and MHPSS sectors.

4. Management and Organization of the Department's Work

• Uniting the efforts of field teams with staff from other departments and technical specialists, and organizing mutual support among departments.
• Improving internal cohesion and fulfilling the role of a contact person in ensuring compliance with internal policies and international standards.
• Monitoring the work of operational teams, providing recommendations, and identifying ways to resolve issues and overcome potential obstacles to operational activities.

5. Ethics and code of conduct

• In all cases, adhere to HI’s protection and safety standards according to procedures.
• Follow professional ethics and conduct rules.
• Respect the privacy of beneficiaries and the confidentiality of their information.
• Use logistical and material resources in accordance with HI’s internal instructions and donor recommendations.
• Respect and promote HI’s policies and report any violations of these policies regarding beneficiaries, groups, or partners to the immediate supervisor.
• Report any incidents or actions that harm beneficiaries or others.
• Always interact with children in the presence of their parents or guardians.
• Always be understanding when refusing to provide services.
• Report any issues, complications, or obstacles encountered during project implementation and task execution to the immediate supervisor.

6. Assist in carrying out other activities at the request of the head of the interest protection department

PROFILE SOUGHT

Qualification(s):

• Diploma  in social protection or in the field of mental health.
• Diplomas/certificates confirming completion of training relevant to the position.

Experience 

(type and amount of experience) :

• At least 3 years of practical experience working with public or private humanitarian organizations that serve vulnerable populations or similar.
• Experience working with government representatives and service providers.
• Experience in managing and supporting staff.
• Experience in report writing (both written and oral).
• Proven computer literacy and excellent knowledge of Microsoft Office tools.

Skills:

• Knowledge of English (intermediate level - spoken and written).
• Familiarity with technical guidelines and standards related to humanitarian issues and protection, including Minimum Standards for Preventing and Responding to Gender-Based Violence in Emergencies, Minimum Standards for Child Protection, ICRC guidelines, and Prevention of Sexual Exploitation and Abuse.
• Ability to effectively work with government representatives, organize meetings, manage contacts, and provide support to those in need.
• Knowledge of national social policies and the ability to maintain communication with partners and other organizations.
• Capability to manage team work, ensure cohesion within the group, and oversee and develop capabilities.
• Ability to independently develop action plans to achieve defined goals.
• Skills in implementing monitoring and reporting tools, following procedures, meeting deadlines, working independently, being proactive, and collaborating with other team members.
• Commitment to humanitarian values, a sense of responsibility, and respect for the confidentiality of beneficiary data.
• Strong organizational skills and the ability to work under pressure.

Personal qualities:

• Good communication and listening skills.
• High level of diplomacy, understanding of other cultures, understanding of security measures and sensitivity in the context of events.
• Benevolence, purposefulness, responsibility.
• Resistance to stress, the ability to work in multitasking conditions.
• Conflict management skills.
• Motivation to help the most vulnerable people.

OBLIGATION

• Adherence to departmental policies: Child Protection Policy, Policy on Sexual Exploitation, Abuse, and Harassment, Anti-Fraud and Anti-Corruption Policy, Gender, Age, and Disability Policy, and Code of Conduct.
• Compliance with the relevant procedures.
• Adherence to safety rules outlined in the safety plan; safety for everyone depends on the behavior of each individual employee; the behavior of each person affects the safety of all employees.
• Providing all safety-related information to the project security manager and immediately informing them of any security incidents related to our organization.
• Presence at the workplace / punctuality.
• Availability: The specialist may need to travel away from their permanent residence for extended periods or conduct activities/perform tasks during weekends or public holidays.

The list of tasks and responsibilities outlined in this job description is not exhaustive and may change based on the needs of the project.

CONFIDENTIALITY AND PRIVACY

The specificity of the position implies the confidentiality of certain information to which the employee has access.

Violation of privacy will be considered a serious offense.