Polish-Russian-Speaking Customer Service Representative (remote) in Polish TV Company

We are changing the world of television and entertainment by creating an innovative way to experience nationaland popularcontentanywhere and anytime. Our employees are our pride and our most valuable asset. If you want to workin a supportive environment surrounded by other professionals and good-natured people with a positiveattitudethen we are the right place for you!We invite you to join our growing company and to contribute to the evolution of entertainment.COMPANY CULTUREPerfection is our lifestyleIntegrity is in our DNAWe are ambitious and dedicated to achieving goalsWe're looking for smart, ambitious, forward-thinking problem solvers with the same set of values to join our world-class team and help us make our company and its products even better.Job DescriptionCustomer Service Representative is responsible for delivering the highest level of customer care in the company and building strong lasting relationships with our customers. This work can be performed remotely with a laptop and a good internet connection.Daily activitiesinclude:Help customerson the phone, by email, and via chat. Some questions require research and technical knowledge of computers, networks, routers, and TVsProcess orders and payments in the CRM systemComply with company's rulesTroubleshoot basic technical issues with Set-Top-Boxes and networksWork as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistently exceptional experience and contribute to a positive working environmentQualificationsCustomer Service Representative must have natural diplomatic skills, tact, and patience to deal with all kinds of situations or customers. The good news is that we have many happy customers!Required skills and experience:Must be fluent inPolish and EnglishBe natural caretakerBe practical, compassionate, caring, and motivated to help othersGreat communication, listening skills, and positive attitudeKnowledge of the computers, networks, and CRM softwareA University degree is recommended but is not necessaryIt's a big plus if you read Delivering Happiness by Zappos CEO Tony HsiehAdditional informationBenefits that are awaiting you if you join us:Work from absolutely ANYWHERE in the world with an internet connectionFlexiblecompensation with baseand performance bonusesOpportunities to develop professionallySchedule from 9:00and 12:00New York TimeA friendly, professional, highly motivated, and productive team that wants to develop professionallyCreative Environment where You will never be bored!Does this sound interesting to you? Do you consider yourself a great fit for this position and like to meet us? You are almost there!Join us!