Payment Monitoring Operator in Growe

Growe is waiting for those who want to: -Monitor payment traffic in real-time by processing emergency notifications;-Redirect traffic quickly and accurately according to the instructions and current status of payment providers;-Notify payment service providers and relevant internal teams about processing drops and anomalies traffic to solve the problem; - Be responsible for document changes on the side of payment providers and internal distribution; - Work with current payment flows, methods, existing monitoring, prioritization of suppliers, etc.; - Notify critical changes in payment, report closed change; - Execute own cashier payment test. We need your professional experience:-Experience in the same position or in the Fintech\PSP niche;-Understanding how the payment system works;-Good knowledge of Excel;-Experience in written communication with foreign clients or partners;- Experience with Grafana, Tableau a plus. We value: - Good communication and negotiation skills; - Resourcefulness and the ability to handle uncertainty; - Multitasking, time management and planning skills. We are looking for those who share our core values:-GROWE TOGETHER: Our team is our core value. We work together and support each other to achieve our common goals;-DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals according to Growe's success strategy;-BE READY FOR CHANGE: We perceive challenges as opportunities for growth and evolution. We adapt today to win tomorrow.What do we offer?-Tax coverage;-Health insurance and financial assistance;-Benefit Cafeteria (gym/dental/psychologist compensation, etc.);-100% paid sick leave;-Paid vacation;-Annual salary review fees (based on results);-Bonus system based on OKRs;-Individual annual training budget, with the possibility of attending paid conferences, trainings, English lessons, master classes, etc.;-Personal development plan;-Corporate and team building;-Free lunches in the office. English version: Growe welcomes those who are excited to:-Monitor payment traffic in real time, handling emergency alerts;-Reroute traffic quickly and accurately according to instructions and the current state of payment providers;-Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve the issue;-Be responsible for document changes on payment providers' side and internal distribution;-Work with current payment flows, methods, existing monitoring, provider prioritization, etc;-Notify aboutcritical changes in payment flow, closed shift report;-Perform your own cashier payments test or together with locals.We need your professional experience:-Work experience in the same position or in the Fintech\PSP niche;-Understanding how a payment system works;- Good Excel knowledge;-Experience in written communication with foreign customers or partners;-Experience in working with Grafana, Tableau is a plus. We appreciate if you have those personal features:-Good communication and negotiation skills;-Resourcefulness and ability to handle uncertainty ;-Multitasking, time management, and planning skills. We are seeking those who align with our core values:-GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;-DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;-BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.What we offer:-Tax coverage;-Medical insurance & financial aid;-Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);-100 % paid sick leaves;-Paid vacation;-Annual salary review (based on performance);-OKR-based bonus system;-Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;-Personal development plan;-Corporate events and team-building activities;-Free lunches at the office.